Senior Content Operations (Consultant)
CurrentIn addition to maintaining current roles and responsibilities in brand management, taking on a critical consultancy position to up-level content marketing operations.
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@pagerduty.com
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2 phones found area 415
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Ryan M. is listed as Senior Brand & Creative Operations Leader | AI Integration Expert | 15+ Years Transforming Marketing in Tech at PagerDuty, a with 201 employees, based in San Francisco, California, United States. AeroLeads shows a work email signal at pagerduty.com, phone signal with area code 415, and a matched LinkedIn profile for Ryan M..
Ryan M. previously worked as Senior Content Operations (Consultant) at Pagerduty and Senior Manager, Brand & Creative Operations at Pagerduty. Ryan M. holds Bachelor Of Science (B.S.), Dual Major In Multimedia Studies & Music Technology from Northeastern University.
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AeroLeads found 1 current-domain work email signal for Ryan M.. Compare company email patterns before reaching out.
Innovative Senior Leader in Brand & Creative Operations | 15+ Years Experience | Transforming Teams & ProcessesWith over 15 years of experience driving brand transformation and operational innovation in the tech sector, I combine creative vision with operational excellence and cutting-edge technological acumen. My diverse background spanning graphic design, web design, project management, and creative operations allows me to bridge the gap between creative concepts and efficient execution.Key Achievements:• Led two comprehensive company-wide brand refreshes at PagerDuty (2019 and 2023), reducing project timeline by 33% in the latest iteration• Spearheaded "Operations Intervention" brand awareness campaign, achieving 146,579 page views and 52.8 million paid media impressions in H1FY25• Implemented company-wide Canva program, delivering annual savings of 4,305 hours and $270,000 while scaling to 110 active users• Drove 3X increase in output year-over-year from 2020 to 2023• Reduced average content production time by four weeks and achieved 60% reduction in project completion time for webinar and ebook promosMy approach to leadership is rooted in my hands-on experience as a creator. This background enables me to connect with creative teams on a fundamental level, translating complex concepts into actionable strategies and fostering an environment where innovation thrives within efficient frameworks.I excel at:• Strategic brand management and campaign execution• Creative operations optimization and workflow redesign• Large-scale project management and cross-functional team leadership• AI integration in creative processes• Data-driven decision-making and performance analysisIn the evolving landscape of AI and automation, I'm passionate about guiding teams to leverage these technologies to amplify creativity rather than replace it. My goal is to continue pioneering in the field of brand and creative operations, leading transformative projects that elevate brands and drive significant business success and market differentiation.I'm always eager to connect with fellow professionals, potential collaborators, or organizations seeking to revolutionize their brand and creative operations. Let's explore how we can create impactful brand experiences and streamlined processes in the B2B technology landscape.#BrandStrategy #CreativeOperations #AIInnovation #MarTech #LeadershipInTech
Listed skills include Video Production, Online Marketing, Digital Strategy, Facebook Marketing, and 23 others.
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San Francisco, Ca, Us
In addition to maintaining current roles and responsibilities in brand management, taking on a critical consultancy position to up-level content marketing operations.
San Francisco, Ca, Us
• Led two company-wide brand refreshes, reducing project timeline by 33% and managing 1000+ assets• Spearheaded "Operations Intervention" campaign, achieving 52.8M impressions and 21.64% engagement rate• Implemented DAM solution, saving 680 hours annually, and Canva program, saving $270K and 4,305 hours yearly• Drove 3X increase in output YoY; reduced content production time by four weeksLed AI integration, setting a 30% increase target for Gen AI use in creative processes
Des Plaines, Illinois, Us
Key Client: Facebook, Oculus• Managed Facebook (Meta) account, overseeing high-profile campaigns and product launches• Led "Get Together" OOH brand campaign and "Here Together" apology campaign for Facebook• Managed visual design and packaging development for Facebook Portal and Portal Plus• Played key role in Oculus Rift S and Quest 1 product launches (3D composites, packaging, & OOH campaign• Consistently delivered large-scale OOH and digital campaigns under tight deadlines
San Francisco, California, Us
Key client: Salesforce• Managed a $500K annual retainer for Salesforce, driving significant account growth• Produced 225 projects annually across three business units, maintaining 98% client satisfaction• Led diverse projects, including event branding, advertising campaigns, and marketing collateral• Implemented scalable processes to handle increasing project volume and complexity• Navigated major brand pivot, ensuring alignment with core standards and business objectives
Key Clients: Adobe, HP, deYoung Museum, Evernote, Twilio, Cisco, and many more. • Managed production of large format graphic production and installation for tradeshows and exhibits for high-profile clients like HP and Cisco• Led wayfinding signage project for HP's 325,000 sq ft headquarters• Directed environmental and event signage production and installation for Twilio's inaugural conference at Fort Mason• Oversaw large-format graphics and custom environments for diverse brands• Executed multi-stakeholder initiatives from concept to physical implementation across industries
Walldorf, Bw, De
January 2011 – December 2012 - Independent Contractor through Yoh Services LLCJanuary 2010 – December 2010 - Independent Contractor through Margin10January 2005 – December 2009 - Internal Contractor at SAPSAP: A global leader in enterprise application software and one of the world's most valuable technology brands.Role Overview:Served in a dynamic, evolving role combining creative project management, multimedia production, and strategic communications for a Fortune 500 technology leader. Demonstrated versatility and growth across design, project management, and video production, laying the groundwork for future leadership in brand and creative operations.Key Responsibilities and Achievements:Creative Project Management:- Managed and directed creative elements for 100+ annual projects, programs, and events across multiple business units- Collaborated with cross-functional teams to align creative outputs with strategic business objectives, enhancing brand consistency and impactMultimedia Production and Design:- Spearheaded the creation of multi-channel marketing materials, including email campaigns, print collateral, digital assets, and interactive content- Pioneered the integration of emerging design technologies, positioning the team as an innovative in-house creative forceVideo Production Leadership:- Oversaw the video production department, managing all aspects from conceptualization to final delivery- Implemented a streamlined production workflow, reducing turnaround times by 40% while improving overall video quality- Mentored and developed junior team members, including interns, fostering a culture of creativity and professional growthDigital Content Strategy and Management:- Led content strategy and production for intranet portals and a quarterly web magazine, reaching 100,000+ employees globallyStrategic Impact:- Played a key role in transforming the in-house creative team into a strategic asset for major lines of business
Marketing. Advertising. Creative. Media.Operated a supplementary business offering a variety of creative services. Key strengths included innovative thinking, relationship building, customer service, project and time management, and overall business expertise.
Brookline, Ma, Us
Participated in daily work sessions and assisted the head sound engineer. Responsible for many aspects of client services and customer satisfaction. Worked on video shoots, including shot setup, lighting, and other tasks for clients including ESPN, CVS, and Royal Caribbean Cruises.
Singapore, Sg
Tested major audio software release for bugs and inconsistencies. Interacted with both developers and beta testers to improve over all usability and stability.
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Ryan M. works for PagerDuty.
Ryan M. is listed as Senior Brand & Creative Operations Leader | AI Integration Expert | 15+ Years Transforming Marketing in Tech at PagerDuty.
AeroLeads has found 1 work email signal at @pagerduty.com for Ryan M. at PagerDuty.
AeroLeads has found 2 phone signal(s) with area code 415 for Ryan M. at PagerDuty.
Ryan M. is based in San Francisco, California, United States while working with PagerDuty.
Ryan M. has worked for Pagerduty, Sgk, Iron Creative, Splash! San Francisco, and Sap.
Ryan M.'s colleagues at PagerDuty include Letia Spencer-Goode, Luis Toledo Acuña, Jeff Sommer, Agustín Albini, and Rita Mccurdy.
You can use AeroLeads to view verified contact signals for Ryan M. at PagerDuty, including work email, phone, and LinkedIn data when available.
Ryan M. holds Bachelor Of Science (B.S.), Dual Major In Multimedia Studies & Music Technology from Northeastern University.
Ryan M. is listed with skills including Video Production, Online Marketing, Digital Strategy, Facebook Marketing, Basic Html, Account Management, Graphic Design, and Digital Media.
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