- Provided support to medical imaging clinics for front-end patient imaging cloud software through Freshdesk.- Coordinated with software engineers to provide rapid solutions whilst maintaining patient confidentiality.- Self-learnt and took on new training about PACS, RIS, Hospital patient software workflows and medical imaging encryption across modalities.

- Grew my network and developed strong relationships with energy industry professionals- Created career plan and strategies to achieve short-term to long-term goals

- Managed a team of 25- Handled executive decision making and planning engineering tasks- Utilised specialist engineering software such as Solidworks and Ansys to design and analyse viability of structures and products.- Secured sponsorships by communicating with external stakeholders to improve quality.- Developed welding and metal fabrication skills to manufacture a commercial machine- Coordinated with executive University stakeholders, external commercial partners and students to ensure project viability and gain funding.- Created engineering drawings fit for manufacture which were used in laser cutting and welding.- Operated as a primary safety officer to create risk assessments and run induction sessions for students and staff.