Kyle Roach Email & Phone Number

Remote

Support the Project Management Office team while leading projects and generating performance metrics and reporting for strategic SWAT initiatives for this information and technology services provider that creates innovative insurance products, technology solutions and services to support its key stakeholders (individuals, employers, providers, and strategic partners) improving the health and safety of the people and places it serves.Key highlights and contributions:» Leading Return to Office program in collaboration with human resources and facilities teams» Developed strategic 3-year Program Office roadmap to enable delivery focusing on agility » Consulted and assisted in building enterprise strategic portfolio management function» Managed Covid-19 response team and programmatic response to evolving business practices » Acting Agile Coach for Business Continuity, Program Office, Performance Office, and Project Capabilities teams

Okemos, Michigan

Delivered infrastructure solutions to enable Application Delivery and Global Information Security programs for this firm that offers a range of annuity products, financial know-how, history of award-winning service, and streamlined experiences. Built and coached 4 new engineering teams to deliver technology infrastructure using Agile improving speed of delivery. Led team that implemented the company's first cloud instance in Microsoft Azure.

Lansing, Michigan Area

Worked directly with executive sponsors, corporate leaders, and project teams to facilitate project completion for this premier national provider of innovative, specialty insurance solutions. Agile Coach / Scrum Master over Guidewire Billing Center team in transition from pilot team to long term support. Led project to replace Project Portfolio Management system with ServiceNow Suite of products. Led implementation of cloud-based Board Portal solution for multiple boards and committees. Collaborated with executive and senior leadership to plan and evolve IT organization to better align and serve customers.

Worked with clinical and business users to anticipate and solve problems, provide data and system support and analysis, lead project management, and assess processes in collaboration with IT and healthcare administration teams for this not-for-profit organization and Lansing area’s only community-owned, community-governed health system. Leader of a team that developed PMO templates and processes to standardize project delivery. Documented project scope and obtained approvals, and created project budget (Capex) for executive/board approval. Application Project Manager for new $64M facility, technology budget of $20M.

Lansing, Michigan Area

Planned, scheduled, managed, and coordinated all aspects of the project life cycle including engineering design, subcontracts procurement, manufacturing, assembly, testing, and project closure for the world-leading provider of medical device contracting, design, and manufacturing. Program Manager tasked with managing $10M annual contract for new line of titanium medical devices. Led Organization Transformation team that restructured product teams to lean value streams to drive better efficiency and improve customer experience.

Coordinated and tracked multiple teams for projects of various degrees of complexity, ensuring efforts remained on track to meet strict deadlines. Implemented $100M Third Party Retailer Agreement system housed in Siebel CRM system with 10k nationwide users. Implemented AtTask/Workfront PPM solution for Program Office and other PMOs. Built playbooks to optimize delivery and improve consistency throughout the department.

Greater Denver Area

Developed business requirements and created business solutions working closely with SMEs. Enabled Personal and Commercial Auto actuarial and underwriting functions. Implemented the company’s first agile delivery methodology. Documented business requirements to enable thorough solution development, testing, and seamless implementation.