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Rob S. is listed as Sr. Program Manager - Twitch Marketing at Twitch, based in Seattle, Washington, United States. AeroLeads shows a work email signal at bearcom.com and a matched LinkedIn profile for Rob S..
Rob S. previously worked as Sr. Program Manager: Marketing Strategy and Operations at Twitch and Customer Experience Program Manager - Launch Readiness at Twitch. Rob S. holds Bachelor Of Fine Arts (Bfa), Trombone Performance from Carnegie Mellon University.
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AeroLeads found 1 current-domain work email signal for Rob S.. Compare company email patterns before reaching out.
From classical musician and music teacher, to sales, visual merchandising, and technician at Apple, to climbing from an entry level customer support specialist to Senior Program Manager at Twitch, I've had a very unique professional path. With each of these steps though, I've been able to refine more and more what it is that I like to do at my core:* I like to help people.* I like to enable all the incredibly smart and talented people I work with to do the smart things, by removing the busy work.* I like to connect dots about what's happening across the company.When I can find roles that let me do just that, I thrive.
Listed skills include Customer Service, Learning Quickly, Close Attention To Detail, Podcasting, and 25 others.
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A career timeline built from the work history available for this profile.
San Francisco, California, US
* Developing, implementing, and overseeing Marketing Quarterly Planning process. * Creating and updating prioritization frameworks and models to help in better strategic planning and resource allocation.* Managing and developing Twitch’s internal Go To Market process for Marketing.* Designing and implementing scalable solutions for launch awareness and.
San Francisco, California, US
* Identified new and updating programs and products from across Twitch with Customer Experience (CX) Impact* Developed global automation for Jira to enable a scaled review process* Communicated upcoming launches* Triaged all new review tickets prior to CX Leadership review* Developed prioritization and sizing models for CX Leadership
San Francisco, California, US
* Directly manages and develops an international team of highly skilled Customer Experience Specialists* Handles escalated issues from Customer Experience Specialists* Is the voice of the customer for other product teams to help shape product decisions* Uses data analysis to identify product needs, user pain points, and emerging issues, to then make new.
San Francisco, California, US
* Supported Twitch's userbase with email based direct support* Developed new processes with management for handling emerging issues* Identified and communicated sitewide issues* Provided social media updates for ongoing issues via the @TwitchSupport twitter account* Created documentation for procedures* Independently handled all inquiries from Partnered.
*Identifying unique content to discuss with Co-Hosts on a weekly basis.*Setting up the recording space and software for recording sessions. *Editing weekly podcasts with a deadline for weekly distribution.*Creating video content for publication on group's YouTube channel.
Cupertino, California, US
* Provides face to face troubleshooting for customers' Apple devices.* Identifies and presents multiple relevant solutions for customer issues* Conveys sometimes complex technical issues to customers in an efficient manner, fitting their level of technical expertise.* Identifies emerging issues to escalate internally when needed. * Certified hardware.
Cupertino, California, US
* Provides face to face troubleshooting for customers' Apple devices.* Identifies and presents multiple possible solutions for customer issues* Conveys sometimes complex technical issues to customers in an efficient manner.* Communicates with Cellular Service Providers on behalf of customers, to resolve service issues.
Cupertino, California, US
*Helps provide personalized product solutions based on the needs of customers.*Educates customers on products through group workshops and individual training sessions.*Manges the incoming flow of customers, and makes sure their needs are met in a timely manner.*Conveys technical ideas in conventional terms for customers.*Provides hands on troubleshooting.
*Managed volunteer ticket takers and ushers during concerts. *Addressed ticketing issues that arose for patrons.*Partnered with Stage Management team to help insure concerts started on time.
Pittsburgh, PA, US
*Set up recording equipment for host and guests in the studio.*Lead the recording sessions, addressing any technical issues that arose effectively and efficiently.*Edited and finalized recordings for distribution by the different departments within the University.
Interlochen, MI, US
*Managed volunteer ushers and ticket takers during concerts.*Set up the ticket taking areas for the different entrances for the multiple venues.*Addressed ticketing issues with patrons. *Helped performers set up merchandising tables for sales during their concerts.
Other employees you can reach at forebears.io. View company contacts →
Viktor Urvantsev
Colleague at Twitch
Dallas, Texas, United States, United States
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SG
Sophie Griscom
Colleague at Twitch
Portland, Oregon, United States, United States
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GE
Gary E.
Colleague at Twitch
Seattle, Washington, United States, United States
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BC
Brian C.
Colleague at Twitch
San Francisco, California, United States, United States
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EG
Elyssa Grant
Colleague at Twitch
San Francisco, California, United States, United States
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AS
Asad Saeed
Colleague at Twitch
Greater Chicago Area, United States, United States
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DK
Deanna K.
Colleague at Twitch
New York, New York, United States, United States
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DD
Dedra Debose
Colleague at Twitch
San Francisco Bay Area, United States, United States
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SK
Samuel Ko
Colleague at Twitch
San Diego, California, United States, United States
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EL
Ethan L.
Colleague at Twitch
San Francisco Bay Area, United States, United States
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Quick answers generated from the profile data available on this page.
Rob S. works for Twitch.
Rob S. is listed as Sr. Program Manager - Twitch Marketing at Twitch.
AeroLeads has found 1 work email signal at @bearcom.com for Rob S. at Twitch.
Rob S. is based in Seattle, Washington, United States while working with Twitch.
Rob S. has worked for Twitch, Geek Out/Nerd Rage, Apple, Contemporary Youth Orchestra, and Carnegie Mellon University.
Rob S.'s colleagues at Twitch include Viktor Urvantsev, Sophie Griscom, Gary E., Brian C., and Elyssa Grant.
You can use AeroLeads to view verified contact signals for Rob S. at Twitch, including work email, phone, and LinkedIn data when available.
Rob S. holds Bachelor Of Fine Arts (Bfa), Trombone Performance from Carnegie Mellon University.
Rob S. is listed with skills including Customer Service, Learning Quickly, Close Attention To Detail, Podcasting, Ios, Mac Os X, Social Media, and Ilife.
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