• Function as a Trusted Advisor and help identify customer’s relevant business challenges, and provide solution guidance to meet those needs• Drive strategic customer outcomes, while achieving maximum value• Help healthcare customers successfully onboard, adopt, and realize business value • Articulate customer’s goals and how they connect to overall business needs• Understand customer use cases and identify opportunities for adoption guidance, recommending webinars or bringing in product specialists for additional advice • Proactively monitor customer health, identify expansion opportunities• Collaborate with our internal Sales, Professional Services and Support teams to drive outcome-focused value to our customers.• Create a Success Plan with objectives/tasks aligned to customer business requirements, goals, and objectives.• Provide best practices review to identify performance optimization opportunities.• Present Business Reviews with both CxO and Engineering teams• Provide insights and benchmarking to realize cost savings and reduce operational risk

Securely architected hybrid IT solutions provider.- Supports account executives in attaining their stated revenue objectives by providing pre-sales technical assistance for infrastructure, network and transport requirements.- Leads technical aspects of the sales process, supporting the sales team with technical discovery and qualification meetings for prospective customers and is responsible for educating prospective customers on related service offerings.- Help formulate, define and execute sales strategy with the account team, understanding customer business drivers and technical drivers.- Help build and maintain relationships with prospects and existing customers.- Working with the Client and Internal teams, design and architect Private Cloud solutions focused on Nutanix HCI. Work with client to gather necessary data to size the private cloud environment to meet their business needs- Design Azure Cloud based solutions for Infrastructure and Platform as a Service- Work closely with project management teams to successfully monitor progress of initiatives- Work with existing clients to scope projects and solutions to meet business needs

- Work with the Infrastructure team to Manage, Maintain, and Deploy Cloud Infrastructure for Multi-Tenant environments using VMware products (ESXi, vCloud Director, NSX, and others)- Act as escalation point for the operations team

- Managed and mentored a team of employees - As a customer facing Trusted Advisor, I worked with various clients both small and large to design, deploy, and maintain a proper network infrastructure maximizing the ROI (Return On Investment)- Managed multiple environments, all of which utilize different technologies with a high level of customer satisfaction- Worked closely with the client and\or their internal IT resources to guide and consult the direction of the environment, as well as help develop and manage budgets and projects- 100% of projects delivered on time and on budget with proper documentation- Worked with multiple vendors and agencies to procure necessary hardware, software, and licensing- Continuously met/or exceeded assigned revenue goals

- Work with the IT Team to maintain the internal network for Quorum Review. The environment consists of mostly Microsoft servers and software hosted on a VMware VSphere 5 backend.- Designed and deployed SCCM 2007 infrastructure.- Deployed and maintained multiple Netapp SANs as well as maintained existing SANs from HP, Dell and EMC.- Deployed and maintained DoubleTake replication solution for Disaster Recovery.- Working with development teams and management to become CFR 21 Part 11 Compliant.- Maintained, and upgraded VMware ESX environment consisting of 125+ virtual servers- Managed and maintained backup solution (Symantec Backup Exec)- Act as escalation point and mentor for helpdesk staff- Compiled and provided all necessary documentation

- Manage and maintain internal network, servers, and phone system focusing mainly on the Microsoft line of products (Server 2000-2008, Exchange 2003 and 2007, SharePoint 2003) including two remote plants- Work with Controller\CFO to design and manage budgets, to procure necessary hardware and software- Worked extensively to "clean up" and secure the environment utilizing standard best practices- Create and publish necessary documentation on entire network starting from a blank slate- Setup and administer VMWare ESXi and VMWare Servers- Setup, administer and maintain new desktop PCs and workstations for end users as well as providing excellent support as needed for various issues.