Rob Ambersley, Cha Email & Phone Number

Homewood Suites And Tempo By Hilton Raleigh Downtown

Homewood Suites By Hilton Rdu Airport/Research Triangle Park

Homewood Suites By Hilton Raleigh-Crabtree Valley

Our property was included in a transition from prior managment to McKibbon Hotel Management in September 2012.

Raleigh-Crabtree Valley

Earned General Manager of the Year for Region 2 for 2010. 1 of 3 nominees for overall Alliance Hospitality GM of the year for 2010 (3 of 50 GM’s). Hotel earned Interstate Hotels Perfect Balance award for 2010 with a nomination for Hotel of the Year (25 of 250 hotels earned nomination). Earned Certified Hotel Administrator (CHA) Certificate in 2009 after earning score of 90% on exam. Achieved all critical targets for 2011 including Total Revenue, Actual GOP, Rev-PAR Index and % Change, SALT threshold, and AOS survey. Property was top 10 amongst 300 IHR hotels for AOS result. Hotel closed at #1 in Comp Set for Actual Rev-PAR '10, '11, and closed at #2 in '12; historical position had been #3 prior to 2010. Comps are Embassy Suites, Residence Inn, and other major branded, high Rev-PAR, props Actual revenues exceeded budget by $975,000 in '10. Hotel occupancy in 2010 was at the highest level in the properties 12 year existence and was budgeted in 2011 as highest occupied hotel in the Alliance portfolio. 2011 occupancy grew from the record year and closed at 83.5%. All measurable targets have remained consistent to these prior results for 2012 YTD. Led hotel through two management company changes and the sale of the hotel from April 2011 to September 2012. Successfully managed all operational needs in regard to full sale of hotel in 2012. Hotel was the most valuable sold in the Triangle Area, and one of the largest in North Carolina, in 2012 at over $16 million In 2010 served as Acting General Manager for Hampton Inn Raleigh while operating Homewood Suites. Served as the management company contact for the sale of this property. In spring of 2009 served as Task Force G.M. for two months at Cambria Suites RDU while simultaneously operating Homewood Suites. Earned score of Outstanding from Hilton on first half QA in 2009 during the time of multi-unit management Earned SALT Guest Satisfaction scores of above 80% consistently throughout tenure.

This managment company was sold to the above listed, Interstate Hotels and Resorts on 4/1/2011.

Responsible for all management of 122 room Choice Hotel; Negotiate all sales, marketing, and vendor partnerships contracts with other businesses; Perform forecasting, human resources, accounting, monthly and annual budgeting, and all daily/periodic hotel management. Increased hotel revenue by over 12% with large market share gain in 2007. Increased Guest Satisfaction scores 4% total to "Green Level" during tenure.

Responsible for all management of 120 room hotel that was being converted from independent to Hilton Doubletree during tenure. Earned the receipt of franchise agreement from Hilton Hotels. Managed banquet functions for up to 600 people. Accomplished the base work and foundation of large scale conversion project. Accomplished the hiring and training of all new staff in preparation of conversion.

Executive Council member; responsible for all managerial aspects of Resort Operations including Rooms Division (front office, housekeeping, engineering) Food and Beverage (restaurant, bar, large banquets, outside sales), and Conference Services (sales and meeting room set-ups); Managed all aspects of daily and long-term functions such as annual budgeting for all divisions and long-term large capital budgeting; Performed all Assistant General Manager duties, for example, vendor relations, service contracts, associate relations, and all guest services; Managed large, multiple day functions of up to 600 Guests; Sold one-day corporate, social, and other events.

Department Head for 108 all-suite hotel under corporate Marriott ownership; Increased Marriott Quarterly Performance Review and Guest Satisfaction Survey results to "Green" levels (above 90%); Managed all aspects of housekeeping, engineering, and laundry departments; Accomplished full hotel rooms renovation in March of 2004; Completed the following Marriott training classes: "Foundations of Leadership," "Human Resources Certification," "Marriott/Ecolab Hotel Sanitation," and "National Restaurant Association Serve-Safe Certification."

Responsible for all daily operations of Mobile Four Diamond Hotel Restaurant, Lounge, and Room Service Department; Provided Guest Services throughout 204 room full-service hotel; Assisted with large banquets and functions of up to 1000 guests. Increased Guest Satisfaction scores to top 10% for Food and Beverage brand wide.