General Manager
CurrentLead and represent HGL within The Humberview Group which includes 27 Automotive Dealerships within Ontario. The largest Automotive Group in Ontario. The group represents almost all major automotive brands from North America, Japan, Germany, and South Korea. -Develop HGL's annual and monthly Business and Profit Plans and ensure each department is working towards those objectives-Monitor monthly sales, profitability, asset management, and growth, and reassign resources or make changes necessary to achieve objectives-Monitor and maintain industry-leading customer service levels and initiate programs to continuously improve those levels-Monitor and control overhead expenses-Monitor and reinforce HG policies and procedures to ensure they are understood and followed-Resolve any customer concerns or complaint's unresolved by staff-Responsible for hiring and evaluating performance of Team Member's within HGL