Rob Back work email
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Rob Back personal email
Professionally I am a very courteous and punctual person, always looking for new ways to do old things. I am capable of taking on a large workload myself but I prefer working on a team of people, the closer the better. Personally I am a big tech guy, I have always had a knack for technology and keeping up with today's technology is a hobby of mine.I am capable of excelling in a team environment or on my own, I am very malleable and capable of filling many positions, even multiple at once. I consider myself a jack of all trades and master of any I spend time with.I grew up being mesmerized by technology of any kind. I have built my own PC and fixed many others for friends. I have always had a fascination with taking things apart and seeing how they work, especially with anything electronic.Thanks for reading!
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Google Fiber D2D Acquisitions SpecialistVaco May 2019 - PresentKansas City, Missouri Area -
Product ExpertMicrosoft Jan 2018 - Jan 2019Kansas City, Missouri Area -
Customer Service RepresentativeBds Marketing, Inc. Feb 2016 - Jul 2017Kansas City, Missouri AreaGoogle Fiber customer service representative in KCMO. Troubleshooting customer issues including connectivity, billing, outages, etc. Issuing equipment and processing returns/cancellations. Providing knowledge through hands-on workshops in-house at the Google Fiberspace. I am also part of a home visit team that goes out to disabled customers' homes and assists them with various issues. Created numerous docs/sheets to assist/track our daily and weekly needs, as well as monitoring floor traffic to keep wait times low and customers served in a quick and professional manner. Transitioned to this position seamlessly from the sales position I was in prior. -
Brand AmbassadorVaco Aug 2015 - Feb 2016Kansas City, Missouri AreaAdvocating and explaining Google Fiber's internet/TV service. Driving sales, informing customers, maintaining current customers. Assisting in Google Fiber events, such as loading heavy items into trucks, transporting items, unloading, setting up, and breaking down. Maintaining excellent customer rapport throughout the entire interaction, even if that interaction requires email correspondence. Acting as a young professional, always eager to learn more about my current position, or striving to learn different aspects of the job from different teams (Multiple Dwelling Units, Small Business, etc)Transitioned to Customer Service Specialist seamlessly from this position.
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Shift LeadPie Five Pizza Co. Feb 2015 - Jul 2015Kansas City, Missouri AreaOverseeing up to 6 employees at a time, assigning work detail as needed, completing anything not done the day prior, preparing for the next day's open, end-of-night paperwork including safe/inventory counts and deposits, closing the store up to 5 nights a week at times, training new employees or employees being promoted. Breaking down and cleaning industrial ovens and other machinery, preparing fresh dough by hand for next day, maintaining inventory counts. -
Sales AssociateKansas Crown Discount Liquor Sep 2014 - Dec 2014Lawrence, Kansas AreaProduct knowledge, sales, restocking, maintaining customer rapport, ensuring quick and efficient assistance to customers
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Senior Sales AssociateKangaroo Express, An Operating Trade Name Of The Pantry, Inc. Dec 2013 - Sep 2014Lawrence, Kansas AreaOperating the station in a solo environment and maintaining excellent customer service. Operating numerous devices (cash register, online lottery tickets, fuel pumps) with ease and accuracy, as well as troubleshooting any issues with said devices. Coordinating with the store manager and district manager to ensure store is up-to-date with promotions and prices. -
Overnight Direct Support ProfessionalCommunity Living Opportunities, Inc. (Clo) Jan 2013 - Jun 2013Lawrence, Kansas AreaWorking in group homes for the developmentally disabled in a solo environment, 12 hours overnight.Assisting the physically incapable to the restroom and back to bed, and also ensuring all individuals are dry and comfortable throughout the night. -
Billing And Technical Support Csr For Cox CommunicationsAffinitas Jan 2012 - Mar 2012Lawrence, Kansas AreaHandling surplus billing and technical support calls for Cox Communications (upwards of 200+ at times) with courtesy and accuracy, while maintaining customer rapport.
Rob Back Skills
Rob Back Education Details
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Muskogee High School -
Automotive Engineering Technology/Technician
Frequently Asked Questions about Rob Back
What company does Rob Back work for?
Rob Back works for Vaco
What is Rob Back's role at the current company?
Rob Back's current role is Tech Guru.
What is Rob Back's email address?
Rob Back's email address is rb****@****aco.com
What schools did Rob Back attend?
Rob Back attended Muskogee High School, Johnson County Community College.
What skills is Rob Back known for?
Rob Back has skills like Technical Support, Customer Service, Sales, Computer Hardware, Computer Proficiency, Management, Troubleshooting, Retail Sales, Microsoft Word, Mobile Technology, Computer Repair, Microsoft Office.
Who are Rob Back's colleagues?
Rob Back's colleagues are Siti Fatimah, Carol Bolton, Katja Mäkynen, Fred Cunningham, Cherish Walker, Rigzin Taring, Freddie Gochette.
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