Rob Bailey

Rob Bailey Email and Phone Number

Business Manager at Train-A-Lift @ Train-a-Lift Ltd.
sandwell, sandwell, united kingdom
Rob Bailey's Location
Greater Coventry Area, United Kingdom
Rob Bailey's Contact Details

Rob Bailey work email

Rob Bailey personal email

n/a
About Rob Bailey

Rob Bailey is a Business Manager at Train-A-Lift at Train-a-Lift Ltd.. He possess expertise in call centers, customer experience, team management, outsourcing, financial services and 20 more skills. Colleagues describe him as "Rob welcomed me to the Digital team at First Utility with open arms which only helped and encouraged me to achieve and over-achieve SLA's he set. Rob's ability to identify my strengths is impressive. Daily, I am positively-pushed to better myself which I achieve thanks to Rob's in-depth 1-2-1 coaching and unique leadership skills. We have a founded mutual respect which, in my opinion, is absolutely key for management to have with their staff if they are wanting to… Show more" and "Rob's a joy to work with. He's creative, smart, efficient, and commits fully to a role - not just to the job itself, but to the company, the working environment and his colleagues. His sense of humour and positivity makes him a pleasure to work alongside reflected in his popularity with his colleagues. He'd be an asset to any organisation that he joins and I hope our professional relationship continues long into the future."

Rob Bailey's Current Company Details
Train-a-Lift Ltd.

Train-A-Lift Ltd.

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Business Manager at Train-A-Lift
sandwell, sandwell, united kingdom
Employees:
4
Rob Bailey Work Experience Details
  • Train-A-Lift Ltd.
    Business Manager
    Train-A-Lift Ltd. Sep 2023 - Present
    Coventry, England, United Kingdom
  • Arvato Crm Solutions
    Resourcing Manager
    Arvato Crm Solutions Jan 2023 - Sep 2023
    United Kingdom
  • Arvato Crm Solutions
    Senior Team Manager
    Arvato Crm Solutions May 2022 - Jan 2023
    United Kingdom
  • Arvato Uk
    Customer Services Team Manager
    Arvato Uk Oct 2017 - May 2022
    Warwick
    Providing management and leadership for a team of circa 15 Customer Support Consultants whose role it is to provide excellent customer service to automotive customers via a variety of channels in relation to their financial agreement. Responsible for ensuring organisational and performance targets are met; ensuring staff adherence to procedures and processes from an Arvato and client perspective; managing staff in line with company policies and developing an environment in which staff within the team constantly strive to improve individual performance.
  • First Utility
    Digital Services Team Manager
    First Utility Jun 2015 - Oct 2017
    Coventry, United Kingdom
    First Utility are the UK’s fastest growing and largest Independent Energy supplier and are the 'Growing Business Awards' Growing Business of the Year 2014 and currently the only energy company to have been listed in the fast track 100 for four consecutive yearsAs a Digital Services Manager and my day to day duty include:  Provide the team with a vision of the test and learn project objectivesLead by setting a good example (role model) - REPS behavior consistent with wordsFacilitate problem solving and collaboration that works towards exceeding key success measuresEnsure discussions and decisions lead toward innovative closureProvide real time reporting of team activities against current project plans.
  • Tsys Managed Services
    Customer Service Team Manager
    Tsys Managed Services Jan 2013 - Jun 2015
  • Tsys Managed Services
    Customer Service Advisor
    Tsys Managed Services Apr 2011 - Jan 2013

Rob Bailey Skills

Call Centers Customer Experience Team Management Outsourcing Financial Services Performance Management Credit Cards Contact Centers Service Delivery Stakeholder Management Workforce Management Sla Social Media Digital Services Coaching Team Leadership Management Relationship Management Customer Service Project Delivery Business Analysis Banking Bpo Change Management Business Process Improvement

Rob Bailey Education Details

  • Aylesford School And Language College
    Aylesford School And Language College

Frequently Asked Questions about Rob Bailey

What company does Rob Bailey work for?

Rob Bailey works for Train-A-Lift Ltd.

What is Rob Bailey's role at the current company?

Rob Bailey's current role is Business Manager at Train-A-Lift.

What is Rob Bailey's email address?

Rob Bailey's email address is ro****@****o.co.uk

What schools did Rob Bailey attend?

Rob Bailey attended Aylesford School And Language College.

What skills is Rob Bailey known for?

Rob Bailey has skills like Call Centers, Customer Experience, Team Management, Outsourcing, Financial Services, Performance Management, Credit Cards, Contact Centers, Service Delivery, Stakeholder Management, Workforce Management, Sla.

Who are Rob Bailey's colleagues?

Rob Bailey's colleagues are Chris Hammersley, Jason Howard, Tom Mcanenny, Kia Houlston.

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