Rob Blaschko Email & Phone Number

Saint Paul, Mn, Us

Greater Minneapolis-St. Paul Area

• Image Dell laptops and desktops using Ghost and Light Touch• Use Active Directory to unlock accounts, add computers, and users• Use Service Center, Service Now and Remedy to retrieve and create tickets.• Repair and maintain Dell laptops and desktops• Contacted Dell for in-house warranty repair• In-house support for 950 users• Use WebEx to remotely assist users• Use SCCM to remotely assist users• Update users’ computers with Windows XP to Windows 7• Update users of MS Office 2003 to 2010, 2013 and 2016• Use SMS to push software to users• Use SCCM to push software to users• Assist users moving to the Google Cloud• Assist users moving to the Microsoft Cloud• Use Safeboot and BitLocker encryption tools• Helped remove Safeboot from over 700 users to Bitlocker