Rob Branscome Email & Phone Number

New Castle, Pa, Us

Pennsylvania, United States

• Utilize analytical skills to dissect operational issues and pinpoint trends.• Analyze data across multiple databases, enhancing system transparency and user comprehension.• Craft and pitch solutions to assist with continued process improvement.• Collaborate internally and externally to resolve interdepartmental issues.• Manage projects from end-to-end ensuring the Health Plan stays stays compliant with regulatory agencies

· Led and maintained administration of provider portal user accounts for approximately 350 users.· Developed knowledge database via SharePoint to enhance team collaboration and access to vital information.· Generated detailed reports on Revenue Cycle’s work orders using Excel to provide performance and offer solutions to accounts receivable.· Work with internal and external entities to troubleshoot and resolve issues.· Engaged with payers to resolve unpaid claims and account administration changes/concerns.· Maintained accurate records of claim actions to provide transparency