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Rob Causer - Training Consultant - Travelport I have over 26 years in the travel industry and am currently responsible for training Travelport products (including Apollo, Galileo, and Worldspan) to a variety of audiences in various environments (virtual, classroom, and onsite). I also have spent a great amount of time in customer service and as an implementation project manager in my career. I'm a tenacious advocate for customer satisfaction including development, preparation, and execution of training programs. I also excel interfacing with numerous internal and external teams to ensure successful training outcomes.I'm highly adaptable and flexible bringing a solid commitment from the most simple of projects to the most complicated ones. My problem solving creativity and ability to make people feel comfortable during the training process which results in very high customer satisfaction scores.
Travelport
View- Website:
- travelport.com
- Employees:
- 3745
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Training Delivery Manager, NoramTravelportDenver, Co, Us
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Training ConsultantTravelport Aug 2016 - PresentGreater Denver AreaI'm responsible for Travelport GDS training support for new & existing customers in virtual, classroom, and onsite environments. I work with Sales and Account Management teams when required for field support, training and implementation activities. I coordinate and deliver individual and regular training and migration support including tailoring and delivering training programs to meet specific customer and Travelport needs. I drive customers to self-sufficiency through utilization of self-service tools on all platforms and assist in maintaining and updating training curriculum as needed.
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Sr Implementation Project Manager - Egencia (Formerly Orbitz For Business)Egencia, An Expedia Company Oct 2012 - Aug 2016Greater Denver AreaWas responsible for driving aspects of migrating former Orbitz for Business customers to the Egencia platform. Prior to Egencia's acquisition of Orbitz for Business, I managed multiple projects in a fast paced environment, managed customer expectations, oversaw internal teams, navigated global cultures, assessed and mitigated risks and ensured on-time and high quality delivery. Interfaced directly with global customers at executive and administration levels to communicate Orbitz for Business' implementation/migration process, set and managed expectations and oversaw relationships during implementation. I have an established track record in on-time project delivery. -
Sr Technical Training ConsultantOribtz Worldwide Dec 2004 - Oct 2012Greater Denver AreaDirectly supported the workforce of Orbitz for Business and Orbitz for Business International. Developed and delivered training to support internal and external parties including curriculum development and certification to vendor employees. Recommended updates to make training curricula more efficient in the real world environment. Conducted extensive web-based training for external customers. Collaborated with the corporate process development team to develop and implement processes, procedures, and created client training as applicable.
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International And Cruise Travel Consultant And TrainerAaa Colorado Feb 2003 - Dec 2004Greater Denver AreaAssigned as office training coordinator for Apollo Viewpoint, E-Cruise, Focalpoint and Group Manager. Arranged international and cruise travel for members with emphsis on detailed quality and follow up. Increased revenues by generating new business via marketing strategies and support. Ensured continuing customer satisfaction with continuous venor updates and training. -
Curriculum Delivery ManagerGalileo International Oct 2000 - Nov 2002Greater Denver AreaImproved delivery flexibility and reduced costs by developing and facilitating E-learning curriculum for internal and external clients. Delivered outcome based training that had metrics on student improvement. Reduced training staffing needs by developing and delivering both internal and external workshops and E-learning. Increased sles and provided pre-sales support by training sales force on product lines.
Rob Causer Skills
Rob Causer Education Details
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Music - Vocal Performance
Frequently Asked Questions about Rob Causer
What company does Rob Causer work for?
Rob Causer works for Travelport
What is Rob Causer's role at the current company?
Rob Causer's current role is Training Delivery Manager, NORAM.
What is Rob Causer's email address?
Rob Causer's email address is ro****@****ast.net
What schools did Rob Causer attend?
Rob Causer attended University Of Northern Colorado.
What skills is Rob Causer known for?
Rob Causer has skills like Project Management, Training Delivery, Curriculum Development, Business Travel, Project Delivery.
Who are Rob Causer's colleagues?
Rob Causer's colleagues are Donatus Fernandes, Olivia Uys, Gary Slavens, Patricia Sioufi, Crina Ciuca, Laurence Andorka, Elaine Shelton.
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Robert Causer
Crestview, Fl1simplyevolve.com3 +122838XXXXX
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Robert Causer
United States -
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