Rob Chalmers Email & Phone Number

Ottawa, Canada Area

• Worked with multiple product teams, developing and supporting software for IP telephones and servers.• Assisted in the planning of software releases.• Team leader of the desktop (embedded) software team.• Developed application-specific software on Mitel desktop phone portfolio, including 69xx(w), MiVoice Video, 52xx, 53xx, Minet and SIP phones (C, C++, Linux, VxWorks).• Modifed existing software to correct errors, allow it to adapt to new hardware, and to improve its performance.• Researched, tested, and verifed proper functioning of software patches and fixes.• Maintained build system, managed multiple development streams (Linux, Subversion, ClearCase).• Implemented features and fixed defects in SIP, proprietary VoIP, and user interface features (C, C++).• Assigned, coordinated, and reviewed work and activities of programming personnel (Jira).• Communicated project information through presentations.• Consulted with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes.• Communicated with staff and clients to understand specific system requirements.• Provided technical guidance or support for the development or troubleshooting of systems.• Trained new employees, and managed co-op students.• Served on the emergency response team, providing first response to medical issues on site• Served as a fire warden, ensuring quick and orderly evacuation of the floor

Ottawa, Canada Area

• Developed software in Visual C++ to facilitate phone firmware testing.• Designed the scripting language for the new test tools.• Executed test plans to ensure product quality.• Documented design decisions for new tools, scripting language.

Ottawa, Canada Area

• Developed software in Mitel-Pascal for Call Control applications.• Designed the framework for new features and implemented them.• Debugged existing and new code using a variety of tools.• Documented design decisions for new features.

Ottawa, Canada Area

• Developed software for a real-time embedded system using C++.• Designed software to provide testing for custom hardware.• Recommended components based on an evaluation of features and specifications.• Re-designed algorithms defining the operation of the system.• Created numerous reports detailing the design and operation of the software for the system.