Rob Chapman Email & Phone Number

Canterbury, New Zealand

Christchurch, Canterbury, New Zealand

Christchurch, Canterbury, New Zealand

Christchurch, Canterbury, New Zealand

Christchurch

• I am currently responsible for a team of 32 staff, with 3 directreports.
• The team are dedicated to deploying fixed and mobile solutionsto our business customers. This includesworking with large corporate's, the Health & Education sectoraswell as the Government through the TaaS panel.
• I have built a highly engaged and diverse team of people madeup of network & voice engineers aswell as project coordinators across Auckland &Christchurch.
• We support our sales team through the bid process and own the delivery into BAU.

Christchurch

• I was responsible for a team of 35 staff, with 3 direct reports managing the on boarding of Consumer and Business customers to the 2degrees network across New Zealand.
• Helped support the successful launch & growth period of Broadband services for 2degrees.
• Worked closely with cross functional teams to develop our automation platform and prepare us for further growth while focusing on holding our operational costs.
• Over 3 years I was responsible for building a highly skilled and engaged team focused on delivering an outstanding on-boarding experience for our customers.

Christchurch

• I was responsible for managing a diverse team of Network and Voice engineers responsible for new deployments, maintenance and faults for our customers and our own network.
• Managing staff day to day needs, leave, team meetings, one on ones, development plans and training aswell as on call duties.
• Responsible for managing the team’s varied workflow and prioritizing tasks.
• Driving continued process and performance improvement.

Christhchurch

As a Delivery Coordinator I was responsible for the successful project coordination of our Enterprise customer voice and data deployments, owning the project delivery from sales handover through to final sign-off and billing.