Skilled technical sales specialist focusing on core storage platforms as well as unstructured and data protection solutions. Understanding customers challenges in order to position Dell's portfolio of solutions to help customers achieve their desired business outcomes.

Data Protection & Cyber Recovery Specialist | Trusted advisor working with global financial customers

Senior Systems Engineer | Global Accounts | Data Protection SolutionsTechnical Architect & trusted advisor in Data Protection Solutions including Data Domain, Avamar, NetWorker, Data Protection Advisor, VPLEX, Recoverpoint and ECS.Customer accounts:2018 - Current, Global Accounts2016 - 2018, Retail & Manufacturing 2014 - 2016, Telco, Media & Entertainment 2012 - 2014, Mid-MarketHelping solve customers data protection challenges and guiding them to integrate industry proven solutions, modernising IT and leading them on the path to IT transformation. Key Skills:Certified EMC Proven Specialist in Backup & RecoveryData Domain, Avamar, Networker, Data Protection Advisor

Based at client sites providing consultancy on backup and storage environments specialising in TSM. Recently based at Marks & Spencer leading a team of TSM Administrators supporting the backup and storage infrastructure, leasing with the customer and advising them on their backup and storage environment.Key Projects:- Analysis of TSM environment to identify performance problem areas- Re-design & implementation of TSM server environment to address performance issues- Analysis of Data Domain environment to identify design shortfalls- Design & implementation of additional tape storage pools on Data Domain VTL to address replication problems- Reconfiguring Data Domain to allow replication to provide for DR- Design and implementation of database backups direct to Data Domain- Design and implementation of TSM disk-based storage pools utilising Data Domain- Migration of TSM server database & logs from EMC to VSP SAN storage- Implemntation of policies and procedures to commission and decommission TSM backup clients- Documenting a run book with policies and procedures for TSM and Data Domain backup environment

Working within a team to support the backup storage infrastructure at Deutsche Bank leasing with global support teams and businesses within the Bank to provide data storage and backup services.Core Responsibilities:Support a multiple TSM server instance environment on AIX and Windows, back-end storage from IBM & Quantum Physical tape libraries and Virtual tape systems from EMC Data Domain and Sepaton.Project work:• Configure TSM v6 servers on AIX & Windows platforms to meet on going capacity demands • Migrations from TSM v5 to v6 adhering to the banks set global standards• Migration from physical tape storage to EMC Data Domain VTL with de-duplication• Cross-site data storage & replication to replace conventional tape off-siting allowing for DR• LAN free backup for bespoke applications including Netapp, TDP for Mail and Databases• Decommission legacy TSM instances & consolidate TSM environment• Provide documentation of a rapidly growing and changing environmentKey Technical Skills:• IBM Tivoli Storage Manager Accredited• IBM TSM v5/v6 for AIX & Windows, LAN-Free, TDP for Exchange & Databases, NetApp • IBM TS3500, 359x, & Quantum i2000 Physical Tape Libraries• Virtual Tape Libraries from EMC Data Domain and Sepaton

Storage Services Engineer:Customer facing role to manage the roll-out and configuration of IBM software and custom built monitoring tools in TSM environments.Core responsibility :• Configure TSM servers and install in-house monitoring tools in customer environment• Update TSM software as required in line with current IBM standards• Configure reporting for TSM server performance & backup success rates• Ensure smooth handover of customer environments to in-house support teamStorage Support Consultant:Senior support consultant for IBM Tivoli Storage Manager working with IBM disk and tape systems, SAN, SVC, Vmware, Virtual Centre and Replication technologies.Core Responsibility:Provide 1st, 2nd and 3rd line support of IBM Tivoli Storage Manager in customers TSM server environments on platforms including AIX and Windows to clients in the retail, legal and banking sectors:• Monitor TSM server environments on a daily basis and report on client backup success rates• Pro-actively diagnose and fix problems occurring on both TSM Server and Clients• Ensure libraries are functioning properly, diagnose any problems and report to vendor• Manage the recovery of TSM servers, ensuring backups are able to function properly• Provide support to System Administrators for client restores if a problem occurs Key Technical Skills:• IBM TSM v5, IBM 358X/TS3500, Sepaton Tape Libraries • SAN, SVC, TCP/IP, TDP for Exchange & SQL, CDP• MS Windows 2003, Active Directory, Exchange• Vmware & Virtual Center, Symantec, Doubletake