Rob Crane Email & Phone Number

Grand Rapids, Mi, Us

Grand Rapids, Michigan, United States

Responsible for a portfolio of 512 retail banks, two Operation Centers, Customer Service Center, and multistory/high-rise office space totaling over 3MM square feet in MI, IL, and IN, owned and leased. Participate in all phases of Property Management including working with Real Estate Managers, Leasing, Repair and Maintenance partner, Project Management Team, and Operations ensuring that the company’s financial, business, customer service, corporate goals and objectives are achieved. This is accomplished through managing and mentoring a team of 8 Property Portfolio Managers.

Greater Grand Rapids, Michigan

Complete annual property assessment and retail branch surveys (57 properties). Identify property deficiencies, service scope adherence, understand customer needs, and required property improvements in order to maintain assets and customer/tenant relationships. Develop comprehensive Capital & Expense Preservation Plan for West MI properties.

Greater Grand Rapids, Michigan Area

Facilities management of 60 retail units in 5 states ranging in size from 15k - 50k Sq. Ft.Financial control of $2.1 million in expense budgets and $1.9 million of Capital and LifecycleResponsible for Asset Management, tracking, replacement and Lifecycle projectionsConduct property audits, condition assessment, and project planningUtilize Lease Management Software, CMMS Work Order Apps and Facilities Resource SharingDevelop Scope of Work, oversee Project Management and Project Coordination

Miami/Fort Lauderdale Area

Managed 23 Educational Facilities across 5 states totaling 2.3 million square feetDirect Reports of 9 Facilities Supervisors, Facilities Maintenance Coordinators, & 48 Custodial Staff Balanced Operating Budgets of $7.4 million and Capital Improvements annually of $1.2 millionDeveloped Standard Operating Procedures, Processes and Job Description Expectations Managed major losses, mitigation, & restoration projectsStakeholder in the selection and implementation of CMMS and Asset Management applications