Rob Davison Email & Phone Number

Wigston, Gb

Leicester, England, United Kingdom

Leicester, United Kingdom

• Multitasking and Flexibility: Manage a range of complex administrative processes, including Operations Inbox to coordinate incoming emails, Importing and reconciling radiology studies, transferring external data onto the company system, vetting CT and MR studies and resolve incomplete requests by ‘grabbing’ and pasting relevant information, so that records are accurate and the service runs efficiently.• Accountable in a multi-faceted role with the primary remit to ensure a seamless administrative system for customers and radiologists.• Employing fact finding and active listening skills to fully comprehend stakeholders’ requirements and proposing various solutions to meet these requests.• Keeping abreast of technological developments and computer skills.• Forward planning to mitigate any conflicting demands and to support efficient use of time.• Updating all internal and external stakeholders in a professional and friendly manner.

Mansfield, England, United Kingdom

• Responsible for the day-to-day management of store operations. Ensuring all shifts and efforts are oriented to providing customers a welcoming service and achieving sales targets.• Serving customers in a friendly and efficient manner; quickly resolving customer queries at the department and customer service desk; actively listening to customers to meet their needs and anticipate any issues in advance.• Handling any customer complaints in a timely fashion and with tact and diplomacy. Using any complaint case as a basis for reviewing any processes which can be improved.• General store management and multitasking abilities: Accurately replenishing stock across departments, processing returns and exchanges, recovering departments after busy periods, assisting customers at the fitting rooms.• Ensuring all point of sale and floor mapping resonates with visual merchandising and brand guidelines. Upskilling staff in this area to ensure maximum engagement and additional spend.• Financial management: Thorough knowledge of till operations, sales, refunds and exchanges, accurate cash handing. • Health and Safety: Compliance with company procedures and protocols to ensure customers’ and colleagues’ safety and wellbeing.

Warsop, England, United Kingdom

• Customer facing role: Upheld professional standards by being a welcoming representative for visitors. Resolved customer queries and problems via telephone maintaining a positive and patient manner.• Actively listened to customer feedback and complaints to improve services.• Administrative duties: Accurately sorted and printed mailing lists, organised incoming mail, prepared and posted outgoing mail, photocopying to requested briefs for colleagues.• Data management: Carefully recorded data using Excel, assisted service users with the computers in the IT suite, updated digital course lists in a timely way.• Upheld company standards: Performed regular fire safety checks to ensure all users and colleagues are safe. Complied with company protocols.• Completing regular audits to comply with company standards. • Utilising various methods of management and leadership, providing inspiration to colleagues through initiatives, engaging dialogue and leading by example.

Spain & Other Locations

• Developing effective interpersonal skills when presenting live shows and maintaining relaxed conversations with guests. • Designing engaging playlists, mixing music and operating studio equipment to play music, recorded news, and adverts at allotted times. • Through organisational and technological skills demonstrate my proficiency to adapt and learn new technologies and IT systems, manage completing tasks and uphold effective time management.

Cache Level 2 Award, Paediatric First Aid

Ecdl Extra Bcs Level 2, It User Skills

Certification, Excel Parts 1 & 2, Distinction

Gcse, English / Mathematics / Science, C