Rob Deleo Email & Phone Number

Raleigh-Durham-Chapel Hill Area

Raleigh-Durham, North Carolina Area

Raleigh-Durham, North Carolina Area

Raleigh-Durham, North Carolina Area

Raleigh-Durham, North Carolina Area

-Act as a liaison between the business organizations and IT to gather requirements and coordinate project plans and deliverables.-Interface between multiple departments including IT, Finance, Accounting, Operations and Credit to provide technical and business process improvements to meet business goals.-Lead data quality and data capturing improvement initiatives to streamline process and ensure data can be leveraged for business decisions.-Produce accurate quarterly filing for acquired institutions that are in compliance with the FDIC requirements.-Ensure loan modifications, charge-offs, and gain-loss calculations are consistent with bank and FDIC policy.

Raleigh-Durham, North Carolina Area

-Partnered with managers and other associates to analyze departments for inefficiencies in current processes and existing procedures; identify redundancy or outdated procedures; create process flowcharts, develop procedures and controls to increase efficiencies; and recommend new procedures and discontinuance of any unnecessary processes.-Managed the existing Vendor Management process ensuring continued compliance.-Performed due diligence including contract negotiations, financial analysis, annual maintenance, and confidentiality requirements.-Prepared, analyze, review, and submit annual budget projections and monitor budgets throughout the fiscal year.

-Participated in sessions to develop solutions among end users and technical staff, reviews options, participates in definition of issues and associated risks, and finally, participates in design and testing of ultimate solution which result is improved efficiency-Evaluated business unit and end user requests, develop and execute test scripts, and review and analyze test results -Testing modifications to ensure they meet defined requirements -Prepared, distributed, and presented system documentation to end users in addition to preparing ad-hoc reports

-Provided ongoing support of enterprise-wide applications used for mortgage sales, origination, and servicing processes within Wachovia Mortgage Corporation-Coordinated closely with business partners to understand process and system requirements, as well as ensure expectations are clearly understood and satisfied-Researched and evaluate available technology solutions to identify and recommend the most efficient and cost effective system solution-Performed systems integration testing and lead user acceptance testing to ensure effectiveness and efficiency of system enhancements and support modifications

-Held complete and thorough knowledge and understanding of over 130 loan programs and their parameters-Diagnosed loan programs that best fit the needs of customers and their families-Maintained constant communication through entire loan process; from origination, to closing, to establishing a long-lasting post closing relationship-Provided development and implementation of business and marketing plans

-Discussed mortgage options with borrowers, fielded questions, and acted as liaison between loan officer and borrower-Helped close over $90 million in retail loans over 18 months

Mba, Business, Management, Marketing, And Related Support Services

Bs, Decision Sciences And Management Information Systems