Robert Doss Email & Phone Number

Oklahoma City, Oklahoma, United States

Brownwood, Texas, United States

Brownwood, Tx

Texas

Dallas/Fort Worth Area

Oversaw all aspects of day to day operations including a team of 200+ team members. Directed all aspects of operations including merchandising, marketing, human resources, budgeting and planning, loss prevention and safety. Provided positive leadership to all store employees and encouraged sales and profit growth through effective resource management. Delivered results through clear communication of expectations on daily, weekly and monthly goals, reward and recognition program implementation, process improvements and driving accountability. Led 9 new store location builds including site selection, managing staffing, budgeting, planning, teaching processes, loss prevention, safety and building community relationships. Participated as mentor for Store Manager in Training (SMIT) talent development program which identified high performing district staff members. My involvement resulted in 4 promotions to District Manager and over 20 promotions to Store Manager. Provided support during store conversions by training District and Store Managers on O’Reilly processes. • $28M in annual retail/commercial sales with 10 stores and over 200 associates, including directing 5 Territory Sales Managers• Met or exceeded payroll goals since 2004• Received award for Highest Comp Sales in Region (2014)• Maintained top 3 shrink performance level 2004 - 2014, receiving award for having best shrink of all 10 districts within region (2013).

Dallas/Fort Worth Area

Directed sales, appearance, and overall operation of the store. Facilitated consistent sales growth, ensured store projects proper corporate image, operated as a profit center, and followed policies and procedures aimed at ensuring the store operated as economically and efficiently as possible. Controlled shrink, expenses and payroll at or below expected targets.• Surpassed district goals by developing and implementing plans that optimized sales and profitability.• Increased sales• Promoted to District Manager

Austin, Texas Area

Provided retail and commercial customers with world class service. Supported management in achieving sales goals, maintaining inventory control and store appearance.• Received two letters of commendation (2000 & 2001)• Recognized for Workplace Safety (2001)

Various positions held including Store Manager, Assistant Manager, Commercial Account Manager, Sales Associate, and Stocker.