Rob Erwin Email & Phone Number

Chapel Hill, Nc, Us

New York, Ny, Us

As a GLG Network Member, I bring 17 years’ of experience in the professional sport ticketing industry, including sales, service, premium, operations, and business intelligence. GLG is the world’s insight network. It connects decision makers to the right experts so they can act with the confidence that comes from true clarity and have what it takes to get ahead. Its network of experts is the world’s largest and most varied source of first-hand expertise.

Elon, Nc, Us

Taught Sport Sales and Promotion sessions, over 50 students. Students sold tickets, networked with industry professionals, presented theme night project to ticketing supervisors, along with learning different avenues to produce revenue in sports.

Cary, Nc, Us

Staff of 12 members of ticketing, including Fan Relations and Business Intelligence divisions; develop new programs and events to maximize ticket revenue; install Salesforce as CRM and Marketing; manage department budget.● Supported my team in generating over $6 million dollars during my tenure● Managed: Ticket Sales, Fan Relations, Business Intelligence, Ticket Operations, Premium Sales and Service● 2024 Courage revenue up 22% YOY and 2024 NCFC revenue up 77% YOY up the to reduction in force date● 2023 Courage and NCFC combined ticket revenue now record of $2.43 million dollars (YOY 31% increase)● 2022 Courage and NCFC combined seasons club ticket revenue record of $1.85 million dollars● Historical Ticket Revenues: 26 of top 30 Courage matches all time and 16 of top 20 NCFC matches all time

Sandy, Ut, Us

Staff of 24 members of ticketing, including Real Salt Lake, Utah Royals, and Real Monarchs; implemented strategies to maximize revenue and attendance; installed Salesforce as organizational CRM; led department through transition of ownership and president, managed department budget.● Supported my team in generating over $16 million dollars during my tenure● Managed: Premium Sales and Service, Ticket Sales and Service, Business Intelligence, Operations, Monarchs● 2021 RSL season produced 80% of 2019 ticket revenue at $9.3 million dollars with attendance restrictions● Optimized revenue in 2021 season by producing 6 of top 32 highest revenue regular season matches in RSL history● Led team through pandemic with most tickets and revenue sold in the league during the 2020 MLS season

Washington, Dc, Us

Staff of 45 full menu sales reps and supervisors; generated Wizards sales products and events; created sales campaigns with Marketing; worked with Business Intelligence on CRM; attended league meetings to learn and share best practices.● Supported my team in generating over $17 million dollars during my tenure● Managed Wizards Sales departments: Senior Sales (membership and plans), Group Sales, and Inside Sales● Team generated over $10.6 million dollars in new revenue during the 2017-18 Wizards and Capitals seasons● Wizards team recognized by the league for selling more than 2,500 New FSEs during the Wizards 2017-18 season● Disney Elevate People Leader Training

Dallas, Tx, Us

Staff of 33 full menu sales reps and supervisors; created sales campaigns and events; managed Salesforce; generated weekly sales reports; serviced known reseller accounts; attended league meetings to share and learn best practices.● Supported my team in generating over $52 million dollars during my tenure● Managed Ticket Sales departments: Premium Sales, Membership Sales, and Group Sales● Highest new business season ticket revenue total at over $7 million dollars during 2014-15 Season (2,400 FSEs)● Baylor University Sports Sponsorship and Sales (S3) Board Member● Disney Elevate People Leader Training – Recognition Committee Member

Washington, Dc, Us

Staff of 10 full menu inside sales reps; develop Inside Sales New Hire Boot Camp; department resource for CRM; report department sales numbers weekly; contribute to planning of events, contests, inventory, season packages, and budgets.● Supported my team in generating almost $6 million dollars during my tenure● Managed Ticket Sales Department: Inside Sales● Team sold over $3.2 million dollars in overall revenue for the 2012 Season, setting organizational record● 143% increase in FSEs (201 to 489) and 111% increase in overall revenue ($1.5M to $3.2M) sold from 2011 to 2012● 2013 Overall Revenue was 186.7% above of the revenue for the record setting 2012 Season when I left for Dallas

Tampa, Florida, Us

Sell new group and season tickets; renew existing clients; conduct face to face appointments; assist in creating new group sales themes; cold call and prospect for new business; generate call campaigns with group focus; mentor newly hired reps. Conducted sales training and development meetings, under the guidance of the Director of Ticket Sales.

Frisco, Texas, Us

Sell club and reserve season tickets; conduct face to face appointments for premium seat prospects; perform stadium tours; uphold the brand during networking functions; work sales tables at local events in the community. First in overall ticket revenue on our 14 person team. First in overall premium revenue and total seats sold in personal seat licenses (PSL) on our 14 person team.

Full menu sales; renew and service existing accounts; cold call and prospect for new leads; lead the group sales initiative; establish new group programs; set F2F appointments weekly; mentor sales staff; network with local organizations. First in group tickets and second in group ticket revenue sold for the 2008 season. Established Sam’s Club Sponsorship with the Desperados and Cowboys.

Master Of Business Administration - Mba, Sports Management Concentration

Bachelor Of Business Administration - Bba, Business Administration And Management, General