Rob Flood work email
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Rob Flood personal email
Rob Flood is a Sales Consultant at Johnson Brothers. He possess expertise in call centers, customer service, leadership, customer satisfaction, social media and 9 more skills.
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Sales ConsultantJohnson BrothersOmaha, Ne, Us
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Supervisor, Customer SolutionsPaypal Sep 2008 - Jun 2015OmahaCoached and developed multiple teams of Customer Solutions Teammates while managing projects as needed. Identified training needs for the teammates and facilitated team meetings to build team knowledge and enhance the customer experience. Motivated teammates to perform while achieving employee engagement scores above 90%. Established relationships with peer supervisors to improve team management and leadership. Worked with outsourcing partners to support customer service needs including traveling to Philippines to work with a new partner during their initial launch. Coached new supervisors on management techniques and quality expectations. -
Senior Teammate, Customer SolutionsPaypal Mar 2004 - Sep 2008OmahaProvided phone-based customer service for escalated customer contacts. Assisted teammates with their customer contacts via phone. Used discretion to balance company needs with customer concerns. Identified and escalated issues impacting the business to better serve customers.
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Teammate, Customer SolutionsPaypal Feb 2001 - Mar 2004Greater Omaha AreaProvided phone-based customer service for PayPal customers. Assisted fellow teammates with meeting production standards through coaching and mentoring.
Rob Flood Skills
Rob Flood Education Details
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Political Science And Government
Frequently Asked Questions about Rob Flood
What company does Rob Flood work for?
Rob Flood works for Johnson Brothers
What is Rob Flood's role at the current company?
Rob Flood's current role is Sales Consultant.
What is Rob Flood's email address?
Rob Flood's email address is ro****@****pal.com
What schools did Rob Flood attend?
Rob Flood attended University Of Nebraska At Kearney.
What are some of Rob Flood's interests?
Rob Flood has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief.
What skills is Rob Flood known for?
Rob Flood has skills like Call Centers, Customer Service, Leadership, Customer Satisfaction, Social Media, Strategic Planning, Microsoft Office, Microsoft Excel, Microsoft Word, Team Leadership, Training, Outsourcing.
Who are Rob Flood's colleagues?
Rob Flood's colleagues are Drew Oberbeck, Megan Daniel, Kyle Provos, Ellie Bell, Ross Juntunen, Derrick Hunter, Jim Petersen.
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