Rob Harris Email & Phone Number

Didcot, Gb

Thame, England, United Kingdom

• Processing machinery orders for customers and stock in Gold.• Processing Sales Tickets (CRM) • Dealing with and supporting the asset finance functions, including quotations and finance agreements (retail finance, instruction, timing, approval, confirmation) and supporting FCA license• Chasing Finance Houses for Pay-Outs • Supporting Adhoc requests that come into Sales Admin Inbox • Allocating Finance and Customer Deposits Payments • Updating Deals in process so that… Show more • Processing machinery orders for customers and stock in Gold.• Processing Sales Tickets (CRM) • Dealing with and supporting the asset finance functions, including quotations and finance agreements (retail finance, instruction, timing, approval, confirmation) and supporting FCA license• Chasing Finance Houses for Pay-Outs • Supporting Adhoc requests that come into Sales Admin Inbox • Allocating Finance and Customer Deposits Payments • Updating Deals in process so that everyone is aware of the status of the deal (MS Power BI) • Supporting the Finance Manager/Directors • Work closely with the sales team, Retail Finance Manager and other internal departments • Raising Invoice and Credit notes for customer accounts and finance house • Back order chasing • Keeping KIPs on track on a daily basis• Other ad hoc administration tasks Show less

Didcot, England, United Kingdom

• Ensure accurate and timely completion of all Logistics administrative work including goods in and good out, stores and any other transactions both at Head Office and Customer sites• Maintain accurate transactional data in SAP and HELIS databases• Process customer requests• Provide information for customs declaration and work with external supplier to ensurecorrect documentation provided to the UK line• Liaise with vendors and coordinate Goods In diary to optimise… Show more • Ensure accurate and timely completion of all Logistics administrative work including goods in and good out, stores and any other transactions both at Head Office and Customer sites• Maintain accurate transactional data in SAP and HELIS databases• Process customer requests• Provide information for customs declaration and work with external supplier to ensurecorrect documentation provided to the UK line• Liaise with vendors and coordinate Goods In diary to optimise workflow• Support internal and external Key Performance Indicators (KPI) targets and report tooperational management as requested• Collate and check the end of month data required by Finance within agreed timescale andreport any additional charges to ensure that all work is correctly invoiced• Ensure accurate and timely submission of sample and inventory counts, investigating discrepancies that arise using the Quality Variance Report (QVR) process whenappropriate• Ensure that customer complaints and queries received by administrative staff are correctlyreported, investigated and responded to and support managers in the investigation ofProblem Solving Reports (PSRs) and QVRs• Maintain an accurate mechanical handling log and ensure monthly submission to SiemensMagnet Technology (SMT) and Finance• Maintain an accurate project log and ensure monthly submission to SMT and Finance• Maintain archive data in accordance with Customer instruction or internal guidelines• Provide a monthly analysis of query log entries and suggest process and efficiencyimprovements based on the analysis• Support transactional Time In Motion (TIM) data and studies internally• Support the training of colleagues in Administration tasks Show less

Didcot, England, United Kingdom

• Taking daily telephone calls from customers to inform delivery schedule and stock levels• Placing sales orders, issuing delivery notes and invoices using SAP S/4 HANA• Placing purchase orders and booking customer deliveries.• Coordinate and expedite placement of purchase order/sales order to ensure products are delivered on time• Monitor upcoming deliveries and inform all parties of any delays/problems.• Communicating to colleagues in headquarters based in Turkey and… Show more • Taking daily telephone calls from customers to inform delivery schedule and stock levels• Placing sales orders, issuing delivery notes and invoices using SAP S/4 HANA• Placing purchase orders and booking customer deliveries.• Coordinate and expedite placement of purchase order/sales order to ensure products are delivered on time• Monitor upcoming deliveries and inform all parties of any delays/problems.• Communicating to colleagues in headquarters based in Turkey and making sure all orders are on time• Proactively analyse outstanding order books, spot any changes and inform customers of any issues levels• Proactively manage stock levels and supply chain processes to maximise product availability in the warehouse• Report KPI sales data to colleagues Monitor upcoming deliveries and inform all parties of any delays/problems.• Working closely with Operations Manager and Team Leaders team to ensure deliveries are on schedule. Show less

Oxford, United Kingdom

• Deputise for the team leader when they are out of the office, this includes leading the team and delegating work• Processing of tender requests using Tender Manager, Share Point, ESS, Experian and Euler • Produce prices in response to tender requests from corporate customers • Processing of files received from 3rd parties ensuring they’re processed within the agreed SLA’s • Producing and accepting contracts using E- Sign• Tracking renewable contracts for corporate… Show more • Deputise for the team leader when they are out of the office, this includes leading the team and delegating work• Processing of tender requests using Tender Manager, Share Point, ESS, Experian and Euler • Produce prices in response to tender requests from corporate customers • Processing of files received from 3rd parties ensuring they’re processed within the agreed SLA’s • Producing and accepting contracts using E- Sign• Tracking renewable contracts for corporate businesses • Working efficiently to meet tight deadlines • Provide full administration support to Business Development colleagues and the wider Corporate Sales team• Training other new members of the team to provide wider business knowledge• Inbox management Show less

Oxford, United Kingdom

• Maintain a personal and team ledger of corporate customers in excess of £65m• Forecast expected collections and identify and document any shortfall, ensuring escalation where needed• Full customer account reconciliations using SAP software• Negotiating payment plans with corporate customers• Credit vetting, working with legal team and action suspected fraud • Identify and manage vulnerability• liaising internally/externally with colleagues throughout the business… Show more • Maintain a personal and team ledger of corporate customers in excess of £65m• Forecast expected collections and identify and document any shortfall, ensuring escalation where needed• Full customer account reconciliations using SAP software• Negotiating payment plans with corporate customers• Credit vetting, working with legal team and action suspected fraud • Identify and manage vulnerability• liaising internally/externally with colleagues throughout the business, • Manage related debt reports in line with my customers and targets• Managing and resolving relevant complex queries associated with the debt• Compile full documentation and audit trail for litigation• Daily cash allocating and cash matching as per customer remittances• Ownership of queries/complaints when received• Create manual invoices where necessary Show less

Oxford, United Kingdom

• Creation of an initial credit check for all potential businesses• Ability to use Outlook, Excel, SAP, Salesforce, Service Desk, and any other systems deemed key to the Tender Support role• Completion of all post-sale administration• Creation of prices by populating pricing tools with customer information and uploading on to internal systems resulting in contract offer• Managing tender requests by gathering all necessary information through liaising with brokers, customers, and… Show more • Creation of an initial credit check for all potential businesses• Ability to use Outlook, Excel, SAP, Salesforce, Service Desk, and any other systems deemed key to the Tender Support role• Completion of all post-sale administration• Creation of prices by populating pricing tools with customer information and uploading on to internal systems resulting in contract offer• Managing tender requests by gathering all necessary information through liaising with brokers, customers, and sales managers, to create an initial contract offer. Also update internal databases as necessary • Liaising with internal teams including pricing, complex products and contract management when required to complete tenders and projects efficiently • Negotiating difficult turnaround timeframes with brokers and sales managers• Working towards team/individual targets • Training other new members of the team to provide wider business knowledge• Analyse data Show less

• Recruit and induct learners onto work-based learning programmes• Promote/Sell government funded schemes and commercial opportunities across a variety of service sectors• Deliver performance targets• Administration• Health and Safety• Ability to use E-Track, an electronic data management programme that involved booking, making and changing appointments and keeping client information up to date

• General maintenance of the store and store security• Staff training, including health and safety/education• Organising promotions and merchandising• To ensure the well-being of both staff and customers• Maintain efficient cost control whilst working within set budgets• The hiring of staff/recruitment/payroll and other aspects of HR such as disciplinaries, holiday and sickness• Branch administration, including wages, invoices and Key Performance Indicators •… Show more • General maintenance of the store and store security• Staff training, including health and safety/education• Organising promotions and merchandising• To ensure the well-being of both staff and customers• Maintain efficient cost control whilst working within set budgets• The hiring of staff/recruitment/payroll and other aspects of HR such as disciplinaries, holiday and sickness• Branch administration, including wages, invoices and Key Performance Indicators • Deputise for the Store Manager in their absence Show less

• Assist with the induction of new Sales Assistants to the branch• Customer interaction, dealing with customer needs and complaints in a professional and courteous manner• Cashier• Cashing-up and banking• Stock allocation and organisation• Other services include faxing, photocopying, printing, binding and laminating