Rob Heller Email & Phone Number

New York, United States

New York, NY

• Oversaw the production environment, a mix of physical and cloud services.
• Supported network infrastructure, managed services, telecom, and data security.
• Managed staff of engineers in New York and Chicago.
• Grew engineering staff to meet projected needs.
• Worked closely with other technology managers on corporate-wide projects in New York, Chicago, Los Angeles, and London all reporting to the Regional Chief Technology Officer.
• Maintained network and storage systems using TCS guidelines and handled escalations during major outages.

New York, NY

• Supported server and network infrastructure, managed services, telecom, and data security.
• Multi-vendor LAN, WAN and WLAN infrastructure.
• Microsoft Active Directory for file sharing & authentication.
• AWS for remote rendering farm and remote monitoring.
• Google Workspace, Slack, MS Office, and Adobe Creative Cloud.
• Supervised the VMware environment running in data center on-premises, virtual Windows and Linux servers providing end-user services and application hosting along with high-capacity storage system for digital assets.

Washington, DC

• Supervised server and network infrastructure, email, telecom, and data security.
• Oversaw desktop environment, user support and email administration.
• Managed system administrator in the Washington, DC office.
• Managed technology vendor relationships.
• Rolled out a new and improved vpn service, ensuring production continuity for The Hill Television studio and other crucial operations in response to the Covid-19 pandemic.
• Redesigned the office network using existing equipment, improving fault tolerance and performance without additional expense.

New York, NY

• Supervised server and network infrastructure, email, telecom, and data security.
• Managed off-site data center facility in New York.
• Supervised desktop support at NY headquarters for a staff of 300 users.
• Assisted Los Angeles technology staff remotely and in-person.
• Supported developers, software engineers, and producers from the magazine brands.
• Managed technology vendor relationships.

New Providence, NJ

• Supervised server and desktop environments, networking, email, telecom, and data security in the Washington, DC and New Providence locations.
• Built, maintained, and administered internet presence for multiple companies at our remote data center facilities.
• Built, maintained, and administered server, network and telecommunications environment in the New Providence headquarters as well as supported offices in New York and Washington, DC.
• Worked closely with application developers to build new systems and deploy code.
• Managed technology vendor relationships.
• Operated mixed Redhat Linux & Microsoft Windows environment, and legacy Solaris systems.

New York, NY

Commercial real estate news & information publisher.Responsible for the company’s information technology at every level: networking, data security, telecommunications, email, web hosting, server operations, and user support for a staff of 50. Worked closely with CTO of sister company on application & database issues.- Redesigned and rebuilt the company’s.

New York, NY

Startup e-commerce web site, offering high-end fashions, jewelry, and similar consumer items.Built and maintained office LAN for staff of 40. Designed and implemented WAN topology between business office and co-location facility. Built and maintained all new systems for web, dns, database, email and firewall services. Established presence at Global.

New York, NY

Corporate IT representative to the Pathfinder / New Media division. Built and administered Windows NT, Netware and Appleshare servers for file sharing and other services. Provided desktop support to over 220 web designers, producers, application developers and operations staff. Managed consultants on large projects.

New York, NY

Managed and maintained over thirty production servers in a mixed Windows NT, Netware, and Unix environment. Managed staff of six, plus various consultants, as head of server support group. Supported user population of over 200 corporate and information services employees at the desktop and network application level. Helped establish corporation-wide.

New York, NY