Rob Hopper Email & Phone Number

Daventry, Gb

Oxford, United Kingdom

▪ Achieving record sales 7.5 million pounds▪ Navigating the business through brexit and covid▪ Comprehensive recruitment programme▪ Implementation of cloud based service control & management system, office & mobile▪ Matrix based service engineering training programme▪ Introduction for apprenticeship engineering training scheme ▪ Development of a refurbishment department for exchanged used machinery▪ Reorganisation of departments with dedicated staff covering more comprehensive and parasitic roles▪ Financial planning, Managing and forecasting for payments in multi currencies ▪ Creating development plans forecasting for sales growth▪ identifying market opportunities▪ Scheduled meeting with key customers creating positive relationships▪ liaising with colleagues to develop sales and marketing strategies▪ Meeting with industry publications for forward advertisements▪ Attending European and UK based exhibitions and conferences▪ Product reports of ongoing improvement programmes and training▪ preparation for sales presentations and meetings ▪ Preparing financial projection and sales targets with the accounts colleagues▪ Sales and business development training▪ Establishing company direction, aligned with the board and shareholder goals▪ making sure company polices are adhered to▪ Communication the monthly performance and achievements of the business to the German board▪ Delegation of duties to the appropriate people within the business▪ Providing advice to the changing market condition and need for future machine development▪ Consistent stock management and control with monitoring chain issues and demands in line with customers expectation▪ Meeting new and existing suppliers with frequent European travel▪ Implementation of a new company operating system, Sage to Pro-Alpha

Rugby

▪ Pro-active improvement to process resulted in stock accuracy improvement to 98% over an inventory of £3m.▪ Designed and evolved a divisional catalogue managing product development, distribution, and market perception annually ▪ Facilitated and redirected a team to deliver improvement on site operational KPIs through continuous improvement programmes▪ Increased productivity and turnover from £300,000 to £2.8 million in five years with overall margins of 38%▪ Created and implemented a new business opportunity from company registration through to final dispatch within the Republic of Ireland▪ Controlled the divisions advertising and editorials in conjunction with the companies PR representative with full control of a c£15000 annual budget.▪ Developed, implemented, and supported a comprehensive cultural change programme through effective leadership ▪ Implementation of an on-site recycling and waste management program reducing costs by 10k pa ▪ Recovering annual transport costs of £25000 into a revenue of £112,000 by means of parcel despatch cost charging and warranty returns.▪ OEM contact for ongoing contract obligations▪ Management and negotiations of worldwide supplier contra▪ Evaluate division performance and recommend new strategies for performance improvements.▪ Address business inquiries from customers and team members in a professional manner.▪ Identify resources, assign workloads, and manage schedules to ensure timely deliveries.▪ Ensure that teamwork in compliance with company policies and procedures.▪ Assist in employee recruitment, performance evaluation promotion, retention, and termination activities▪ Identify skill gaps and provide appropriate trainings to team.▪ Develop and enforce best practices to ensure operational efficiency.▪ Oversee staffing adjustments to obtain maximum productivity.▪ Recommend cost-reduction initiatives while maintaining productivity and quality.

The UK largest Honda dealer supplying small engines Generators and Garden Machinery. Supplying a variety of industries from garden machine merchants, hire industries, leading teams in F1, World Motorcycling and World Rallying championships. Reporting to the Managing Director for all day-to-day operational matters. First point of contact for stores, workshop, sales, sales quotations, literature, and machinery demonstrations Coordinating all workshop activities, booking in, quotations through to invoicing  Purchasing the full product portfolio from Honda UK and Belgium plus ad-hoc products for workshop Joint sourcing of new suppliers and products  Booking of logistical movement of product from parcels to palletise goods. Administrational control of company data base, pricing changes, customer records, invoicing, and receipt of goods Planning and executing departmental budgets. Overseeing inventory needs and undertaking office management and administration. Coming up with effective strategies to enhance the organisation's financial health. Recruiting quality employees to provide high-quality customer support. Motivating and supervising employees. Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings. Designing and implementing departmental policies, procedures, goals, and objectives. Evaluating and reporting on department metrics to upper management. Developing strategies to improve department metrics and performance. Improving the work environment and operations of the department.

Delivering on target sales of capital equipment for the southwest region of the UK for curtain walling and window & door manufactures. Business to Business sales of machinery creating production solutions for all size businesses. Managing the Design and implementation of full colour consumable catalogue for spares and consumable and stand alone boxed machines. Achieved target of £1.5m Capital equipment and consumable sale for Aluminium and PVC  Day to day territory planning calling on new and existing customers Key accounts management whilst maintaining continues sale growth in the southwest region Update and maintain customer contact data base, Sage Act Direct customer targeting Machine pacific On site production surveys to help identify production capabilities and solutions Production layouts Liaising with financing companies Designed and evolved a consumable catalogue managing product development and distribution  Management and negotiations of worldwide supplier contracts for consumable sales Working with multi currencies and pricing, spot & hedge currency buying

Daventry, England, United Kingdom

Responsible for managing the stock procurement and technical sale of consumables, spare parts and small machines for the fenestration industry.▪ Pro-active improvement process resulted in stock accuracy improvement to 95% over an inventory of £200,000▪ Increased productivity and turnover from £300,000 to £1.2 million in two years through regular use of continuous improvement activities whilst maintaining overall margins of 40%▪ Technical contact for 10 external engineering staff▪ Procurement of stock and supplier management▪ Picking, packaging, and distribution of customers orders▪ Management and negotiations of supplier contracts▪ Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability▪ Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff▪ Ensure high levels of customers satisfaction through excellent service▪ Complete store administration and ensure compliance with policies and procedures▪ Maintain outstanding store condition and visual merchandising standards▪ Report on buying trends, customer needs, profits etc▪ Propose innovative ideas to increase market share▪ Conduct personnel performance appraisals to assess training needs and build career paths▪ Deal with all issues that arise from staff or customers (complaints, grievances etc)▪ Be a shining example of well behaviour and high performance▪ Additional store manager duties as needed

Daventry, England, United Kingdom

Responsible for managing the stock procurement and technical sale of consumables, spare parts and small machines for the fenestration industry.▪ Pro-active improvement process resulted in stock accuracy improvement to 95% over an inventory of £200,000▪ Increased productivity and turnover from £300,000 to £1.2 million in two years through regular use of continuous improvement activities whilst maintaining overall margins of 40%▪ Technical contact for 10 external engineering staff▪ Procurement of stock and supplier management▪ Picking, packaging, and distribution of customers orders▪ Management and negotiations of supplier contracts▪ Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability▪ Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff▪ Ensure high levels of customers satisfaction through excellent service▪ Complete store administration and ensure compliance with policies and procedures▪ Maintain outstanding store condition and visual merchandising standards▪ Report on buying trends, customer needs, profits etc▪ Propose innovative ideas to increase market share▪ Conduct personnel performance appraisals to assess training needs and build career paths▪ Deal with all issues that arise from staff or customers (complaints, grievances etc)▪ Be a shining example of well behaviour and high performance▪ Additional store manager duties as needed

Daventry, England, United Kingdom

Reporting to the General Manager, responsibilities included managing production of bending reinforcing bar to shape for concrete structures, warehousing, and distribution with full accountability for stock and personnel.▪ Implementation of BS5750 quality assurance in a fast moving stock environment▪ Daily supervision of a team of 8, processing reinforcing bar and mesh to tight contractual deadlines ▪ From goods receipt to stock allocation▪ Load planning, loading, through to dispatch of goods