Rob Johnson Email & Phone Number

Washington Dc-Baltimore Area

• Manage IT services for several offices in Washington DC and VA for LS Technologies, LLC• Manage IT team for over 400 employees on site and around the country• Planned, configured, implemented, and managed migration to Azure and M365• Migrated over 350 laptops to Microsoft Intune with enhanced security• Transitioned VoIP environment from Ring Central to Microsoft Teams Phone• Deployed Fortinet solution including firewalls, switches, access points• Deployed and support full conference room A/V solution using Mersive Solstice and Barco Clickshare• Configure, maintain, enhance the network, and provide security for all connected devices• Manage team of 4 IT staff supporting local and remote users• Decision maker for all IT needs

• Managed IT services for several offices in Washington DC for ITT Exelis• Successfully moved/combined offices; ensured network infrastructure for FAA connectivity was moved and deployed over one weekend without disruption to end users; created and implemented project plan to ensure nothing was overlooked• Streamlined Help Desk processes to ensure high level of support for end users• Responsible for entire network/domain for Washington DC offices• Managed team of 4 IT support staff supporting over 200 users

• IT professional responsible for ensuring 24x7 availability of customer web applications and infrastructure• Directed application upgrade project for new government contract that enhances an existing application including hardware recommendations, installation and configuration of key software components for application developers to migrate and enhance the existing application• Directed infrastructure project for a custom portal solution, including hardware recommendations, installation and configuration of entire software stack, implemented Single Sign-On, assisted application developers with coding for security, and used performance tools to tune project environment• Directed project to move a US Government contract application from a single tier to multiple tiers with high-availability, load balancing, and redundancy which exceeded government agency requirements for security and reliability