Rob Kelly

Rob Kelly Email and Phone Number

Consultant Transformation Manager and Interim head of customer services @ CX Solutions Ltd
Rob Kelly's Location
Greater Leeds Area, United Kingdom
Rob Kelly's Contact Details

Rob Kelly personal email

n/a
About Rob Kelly

Experienced Senior Manager with a demonstrated history of working in the not-for-profit sector, retail, contact centre, logistics and marketing industry. Networking, partnership working and collaborative working. Skilled in strategic leadership, Service design, Strategy, Effective communication and decision making, Customer Service, Performance Management, Sales, and Employee Training. Strong commercial and business background.

Rob Kelly's Current Company Details
CX Solutions Ltd

Cx Solutions Ltd

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Consultant Transformation Manager and Interim head of customer services
None
Website:
cxsolutionsltd.co.uk
Employees:
1
Rob Kelly Work Experience Details
  • Cx Solutions Ltd
    Consultant Transformation Manager And Interim Head Of Customer Services
    Cx Solutions Ltd
    View
  • Hammersmith & Fulham Council
    Interim Head Of Customer Service
    Hammersmith & Fulham Council Aug 2023 - Present
    Hammersmith, England, United Kingdom
    View
  • Age Uk Kensington & Chelsea
    Director Of Services
    Age Uk Kensington & Chelsea Aug 2021 - Aug 2023
    London, England, United Kingdom
    Strategic leadership, digital transformation, product design, process improvement, NHS contract management, fundraising bids, fundraising strategy, commercial improvements, impact analysis, strategic partnerships.
    View
  • Scope
    National Service Manager
    Scope Jan 2019 - Aug 2021
    United Kingdom
    View
  • Stepchange Debt Charity
    Operations Manager
    Stepchange Debt Charity 2016 - Jan 2019
    Halifax, United Kingdom
    View
  • Whsmith
    Store Manager
    Whsmith May 2011 - Mar 2016
    Profit and loss, recruitment, training, facilities management.
    View
  • Theflatpack, Key2Assembly
    Business Owner
    Theflatpack, Key2Assembly 2002 - 2011
    Leeds, United Kingdom
    Prepared the tender and won contract to exclusively carry out home delivery for IKEA Leeds, and subsequently won contract to carry out furniture assembly for IKEA nationwide.100+ Colleagues across 11 sites.
  • First Direct
    Mortgage Specialist
    First Direct Feb 2000 - Feb 2002
    Leeds, West Yorkshire, United Kingdom
    View
  • Australia, New Zealand, Fiji, Thailand
    Travel
    Australia, New Zealand, Fiji, Thailand Jan 1998 - Jan 2000
  • Emi Music
    Marketing Manager
    Emi Music Feb 1991 - Jan 1998
    London, Greater London, United Kingdom
    View

Rob Kelly Skills

Management Team Building Project Management Customer Satisfaction Training Team Leadership Employee Training Customer Service Sales Performance Management

Rob Kelly Education Details

  • Kenilworth School
    Kenilworth School

Frequently Asked Questions about Rob Kelly

What company does Rob Kelly work for?

Rob Kelly works for Cx Solutions Ltd

What is Rob Kelly's role at the current company?

Rob Kelly's current role is Consultant Transformation Manager and Interim head of customer services.

What is Rob Kelly's email address?

Rob Kelly's email address is rk****@****.org.uk

What schools did Rob Kelly attend?

Rob Kelly attended Kenilworth School.

What skills is Rob Kelly known for?

Rob Kelly has skills like Management, Team Building, Project Management, Customer Satisfaction, Training, Team Leadership, Employee Training, Customer Service, Sales, Performance Management.

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