Rob Labute Email & Phone Number

Detroit, Michigan

Detroit, Michigan

Detroit, Mi

Detroit, Mi

Was responsible to contact leads, uncover decision makers, reveal true motivations and build strong relationships with prospects and their families. Connected on 100 calls weekly between cold leads, warm leads and follow up while documenting the communication into the property management system. Served as family mediator to aid with the sensitive decision process. Created a fully personalized tour for each prospect while coordinating with each department head to ensure the customer received a… Show more Was responsible to contact leads, uncover decision makers, reveal true motivations and build strong relationships with prospects and their families. Connected on 100 calls weekly between cold leads, warm leads and follow up while documenting the communication into the property management system. Served as family mediator to aid with the sensitive decision process. Created a fully personalized tour for each prospect while coordinating with each department head to ensure the customer received a memorable experience. Created a resident greeter program for prospect tours. Integrated a resident mentor program for new residents. Planned quarterly and monthly marketing strategies, contacted seven outreach professionals weekly and organized marketing events. Inspected the property daily to ensure the common areas, vacant units and models were in perfect condition. Executed the multiple closing steps throughout the entire sales process, gained commitment and facilitated lease signing and move-in. Key Accomplishments:- Reached 100% leased units for the first time in the property's history.- Maintained top 3 sales ranking company-wide.- Created and implemented a new interdepartmental communication process for high efficiency performance.- Transitioned average rent concessions from $460/mo per lease (13%) to $0/mo per lease Show less

Detroit, Mi

Sought out and secured new property owner accounts and negotiated management contracts. Consulted the owners on the process and preparation of their property for rental. Marketed available units for lease. Oversaw the maintenance and repair process. Sought and qualified renters. Facilitated the lease signing, move-in/move-out process and collections. Hired, trained and managed assistant property manager. Managed the departments profit and loss. Was accountable for the property management… Show more Sought out and secured new property owner accounts and negotiated management contracts. Consulted the owners on the process and preparation of their property for rental. Marketed available units for lease. Oversaw the maintenance and repair process. Sought and qualified renters. Facilitated the lease signing, move-in/move-out process and collections. Hired, trained and managed assistant property manager. Managed the departments profit and loss. Was accountable for the property management department's 120 off-site properties and 70 property owners.Key Accomplishments:- Restructured department to increase profits by 41% and ensured portfolio stability by diversifying client base.- Decreased tenant turnover by 23% by restructuring collection process and focusing on customer service.- Eliminated 14 man hours per week for the department by automating processes and installing new communication methods. Show less