Rob Lilja

Rob Lilja Email and Phone Number

Support Manager @ Fractel LLC
indialantic, florida, united states
Rob Lilja's Location
Melbourne, Florida, United States, United States
Rob Lilja's Contact Details

Rob Lilja personal email

n/a
About Rob Lilja

Rob Lilja is a Support Manager at Fractel LLC. He possess expertise in troubleshooting, testing, telephony, voip, integration and 35 more skills. Colleagues describe him as "Rob has been a great resource for us. He's extremely knowledgable when it comes to all things VoIP, is very customer focused and produces great results. I quite enjoy working with Rob and have the utmost confidence in his work."

Rob Lilja's Current Company Details
Fractel LLC

Fractel Llc

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Support Manager
indialantic, florida, united states
Website:
fractel.net
Employees:
13
Rob Lilja Work Experience Details
  • Fractel Llc
    Support Manager
    Fractel Llc Mar 2006 - Present
    Provide customer support of VoIP Phones, PBXs , and Gateways to FracTEL customers. Aid in the testing of VoIP Hardware for use with the FracTEL Network. Work with new customers to design a dial plan for directing their business call flow.
    View
  • The Voip Connection/Fractel
    Customer Support Specialist
    The Voip Connection/Fractel Mar 2006 - Present
    Indian Harbour Beach, Fl
  • Gsma Systems/Swf Companies
    Process Technician
    Gsma Systems/Swf Companies Aug 2003 - Nov 2005
    A small custom robotic automation company specializing in packaging and palletizing of commercial goodsProvided support for software engineering while developing robotic system processesDeveloped machine processes for custom automation projects within the software engineering departmentInteracted with mechanical and controls engineering for necessary design changes Tested systems to ensure equipment was ready for process development by softwareInstalled robot software supplied by vendor; performed setup and teaching of robot programsOperated PLC and robot software for troubleshooting systems Served as the Lead technician or installation lead for: Lear, Colgate, Jumex, Huf, Kimberly Clark, and Sun Maid which involved multiple robots and complete disassembly and re-assembly at the customers' siteServed as a robot programmer for many important projects: Harris panel demo, Huf, Colgate (line 7), Sun Maid, Lear, Varian Upgrade
  • Optical Process Automation/Jds Uniphase
    Engineering Support Technician
    Optical Process Automation/Jds Uniphase Sep 2000 - May 2003
    A start up custom automation firm specializing in automating work with lasers and fiber optics for many broadband and optics companies Charged with developing processes and procedures for manufacturing and operation of automated and semi-automated work stations for engineering departmentEvaluated equipment for use by engineering on internal customer projectsPerformed feasibility studies and tested experiments; logged and analyzed data, presented results to engineering and upper management Lead Technician of all New Focus ProjectsTasked with evaluated 3 Optical Character Recognition Vision systems, after my data was evaluated the company agreed with my decision and purchased Cognex In-Sight system for OCR work. Evaluated and developed process for dispensing 9 nl epoxy dot used in underfill processImproved assembly process as well as quality of laser pump test adapter from 5 units a day to 17 units a day.Integral to the development solder ring pre-form which became the standard on the solder reflow process used on New Focus projects Designed layout for Control Panels and cabling harness for Tube seal equipment, a project internal to JDS Uniphase
  • Gsma Systems
    Electrical Technician/Installer
    Gsma Systems Apr 1999 - Sep 2000
    A small custom robotic automation company, specializing in custom assembly automation and vision inspection proofreaders Served as an electro mechanical technician and installer on custom automation equipmentPerformed in-plant assembly and testing of custom automation, semi-automated systems, and inspection systemsDocumented electrical wiring, panel layout and troubleshooting proceduresExecuted integration of completed systems into customer facility, testing and factory acceptanceProvided phone support as well as upgrades to existing equipment and warranty service
  • Amti/Zevatech/Esec
    Process Integration Technician
    Amti/Zevatech/Esec Apr 1996 - Dec 1998
    A moderate sized (about 120 employees) robotics company specializing in high accuracy surface mount pick and place machines, equipment, lines and serviceManaged 2 technicians to the completion of highly accurate robotic pick and place equipment for the custom projects team.Interfaced directly with engineering about design modifications.Squared and calibrated robotic equipment and cameras to operate within 2 micron accuracyPerformed systems integration and testing of robotic based automated component placement equipmentIntegrated surface mount pc board assembly lines that used flexible high accuracy robotic assembly platforms, screen printers, cure ovens, dispensing systems, bar codes readers and material handling equipmentLead Process Technician for custom projects teamDeveloped and performed “pick and place” processes for customer acceptance testing in factory and at customer siteWorked with multiple robotic assembly lines that performed many functions such as SMT, BGA, Micro BGA, CGA, Flip Chip, thermo-compression bondingPerformed data collection/logging and analysis on equipment for Motorola Six Sigma accuracy evaluationModified manufacturing and testing processes to reduce cycle time and improve quality
  • /Wirer, Satellite Transmission Systems, Inc
    Installer
    /Wirer, Satellite Transmission Systems, Inc Jan 1989 - Jan 1995

Rob Lilja Skills

Troubleshooting Testing Telephony Voip Integration Sip Technical Support Automation Telecommunications Robotics Manufacturing Test Equipment Fiber Optics Call Centers Engineering Broadband Cisco Technologies Program Management Six Sigma Cabling Plc Software Installation Pots Lan Wan Ethernet Sip Trunking Wan Ivr T1 Coax Soldering Cti Electricians Voice Mail Computer Network Operations Avaya Isdn Tdm Acd Frame Relay

Frequently Asked Questions about Rob Lilja

What company does Rob Lilja work for?

Rob Lilja works for Fractel Llc

What is Rob Lilja's role at the current company?

Rob Lilja's current role is Support Manager.

What is Rob Lilja's email address?

Rob Lilja's email address is ro****@****ion.com

What is Rob Lilja's direct phone number?

Rob Lilja's direct phone number is +140738*****

What skills is Rob Lilja known for?

Rob Lilja has skills like Troubleshooting, Testing, Telephony, Voip, Integration, Sip, Technical Support, Automation, Telecommunications, Robotics, Manufacturing, Test Equipment.

Who are Rob Lilja's colleagues?

Rob Lilja's colleagues are Charisse Mcghee, Chaitya Shah, Andrea Creel, Danielle Pellerin, Olaf Bellstedt.

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