Controlling over 3500 parking spaces at Northgate Station. Lead License Plate Recognition Enforcement team to monitor and manage surface lots and on street parking. Oversee day to day operations of the south garage and multiple parking structures. Direct a parking team to support activities at the Kraken Community Iceplex and manage event parking for light rail riders attending Seahawks, UW Football and other major events in downtown Seattle.

Responsible for client relationships and parking operations for First and Goal, Inc. account at Lumen Field. This includes the Event Center Parking Garage, the North Parking Lot and the leased operation at The King County Metro Garage.

Responsible for Parking Enforcement Division, which delivers services to over 40 surface lots in Seattle, Bellevue and Kirkland. This team also provides emergency maintenance and support to all IPM locations seven days a week. In addition direct a parking operations portfolio with garage locations in Seattle and Bellevue. Subject matter expert in LPR enforcement systems. Promoted to Portfolio Manager in April 2018.

Lead all aspects of the region’s operations including client management; service quality, program quality, talent management, business development and regional area growth and profitability. Directing a team of nine Area Managers, in multi-state region with over 120 locations delivering annual revenue in excess of $12 million • Promoted twice in four years, adding the states of Oregon and Colorado• Exceeded Revenue and EBITA targets in 2011 -2015 Achieved over 10% growth annually… Show more Lead all aspects of the region’s operations including client management; service quality, program quality, talent management, business development and regional area growth and profitability. Directing a team of nine Area Managers, in multi-state region with over 120 locations delivering annual revenue in excess of $12 million • Promoted twice in four years, adding the states of Oregon and Colorado• Exceeded Revenue and EBITA targets in 2011 -2015 Achieved over 10% growth annually in comparable store sales during this period• Designed and executed a plan that reduced overhead by 25% while maintaining operational excellence and growth trajectory• Regional Manager of the year – EBITA growth 2012• Led Company in new clients added in both 2013 and 2014• Spearheaded and led implementation of a standardized weighted metric driven process that ranked top talent across national area manager team - 2015 Show less

Lead team of 16 exempt field managers and 385-part time field service representatives. Significantly exceed productivity, quality and budget objectives each year.• Exceeded productivity goals and budget milestones while decreasing turnover by 57% in earning the 1998 Market Manager of the year award. • Led the field based component of cross-functional team that designed and successfully implemented new data collection software, on time and on budget, across national field force in… Show more Lead team of 16 exempt field managers and 385-part time field service representatives. Significantly exceed productivity, quality and budget objectives each year.• Exceeded productivity goals and budget milestones while decreasing turnover by 57% in earning the 1998 Market Manager of the year award. • Led the field based component of cross-functional team that designed and successfully implemented new data collection software, on time and on budget, across national field force in 2000.• Led field team in testing and principal trainer for new hardware platform for data collectors – 2001.• Created a structured methodology increasing individual direct reports scope resulting in a headcount reduction of 35% nationally• Led field team in developing new remote hiring process for part-time employees - 2008• Developed and vetted performance metrics matrix for ranking field managers objectively at the national level- 2007 and 2008 Show less