Rob Mcclellan Email & Phone Number

Wilmington, NC

Achieved 'Gold' 3 consecutive quarters 2019.Top 10 Sales Rep North Atlantic Region - May, July, Oct, Nov 2019; May, June 2020Top Sales Rep in Wilmington office 2019Received numerous testimonials from highly satisfied customers.Developed and maintained in-depth product knowledge and expertise of in-home product demo.Produced consistent sales which met or.

Wilmington, North Carolina Area

1355 Beverly Rd Suite 109 & 300 Mclean, VA 22101

• Supported a team of Mortgage Loan Officers consistently recognized as top 1% producers in the country and helped them achieve increased sales over the previous year including their best month ever $9.9M in June.
• Directly referred $535K in loans, making a direct and positive impact on the business.
• Achieved a high performance score on the MLO test ranking well above the performance of most candidates passing the exam while simultaneously working as a Mortgage Loan Assistant.
• Recognized as a top performer in Corporate training involving employees from 3 different states.

7010 Little River Turnpike Suite 100

• Achieved over $2.1M in sales and over $500K per transaction in first 6 months.
• Set record for highest sold price in Townes of Wakefield subdivision in 2016.
• Achieved 100% conversion rate for all ratified contracts.
• Received testimonials from highly satisfied clients.
• Generated new clients by meeting new people and establishing personal connections.
• Communicated expectations to my clients and implemented a system to ensure these expectations were met or exceeded.

Centreville, VA

• Effectively managed all daily operations of the LifeCafe resulting in 6% increase in annual net revenue.
• Increased annual gross revenue more than 5% exceeding forecasted budget.
• Lowered annual Cost of Goods Sold more than 4% by implementing cost control measures, training staff on portion control, effective product ordering via accurate weekly inventories and proper product utilization.
• Achieved annual budgeted payroll by utilizing scheduling software and adjusting employees hours based on weekly sales.
• Recognized for meeting or exceeding all company metrics for hospitality, guest service and operations.
• Achieved this through training and development of staff, resolving guest complaints, conducting employee audits to ensure high levels of guest service are maintained, creating weekly/monthly action plans and ensuring.

901 F St. Wahington DC

• Improved annual liquor, beer and wine costs more than 3% in a $7M high volume, upscale restaurant resulting in more than $45K increase in annual net profits.
• Lowered annual payroll more than 1% by planning and maintaining employee schedules based on forecasted budgets which resulted in a $15K increase in net profits.
• Recognized for consistently achieving outstanding Mystery Shopper scores. Achieved this by effectively developing, managing and leading the restaurant team to provide excellent service.
• Motivated the restaurant staff to perform at a high level by creating and implementing employee contests and rewarding strong performance which resulted in an increase in food and beverage sales.
• Created loyal and highly satisfied guests by maintaining high quality standards and consistently exceeding the guests’ expectations.
• Enhanced the guests’ dining experience by recommending wine selections based on food pairings.