Resourceful and results-focused IT and Business Change Professional with a wealth of experience gained in both the private and public sectors over the last 25 years. An analytical thinker with a pragmatic and strategic approach to project delivery who is expertly adept at managing project stakeholders at all levels from system users to Director level. An approachable people manager who maintains good relationships with colleagues at all levels, who acts with integrity and transparency and relishes the challenge of building high-achieving, collaborative teams. Adaptable and supportive and remains calm and focused in high-pressure situations.• Over 25 years of proven project delivery in IT and Business Improvement Projects, showcasing a wealth of Project Management and Business Analysis experience and delivering exceptional results.• Self-driven leader with a track record of achieving cost savings and delivering value for money without compromising the customer experience, demonstrating financial acumen and sound strategic decision-making.• Innate communication skills with a proven ability to build and influence relationships at all levels, inspiring effective collaboration and fostering positive stakeholder engagement.• Strong leadership and multi-disciplinary team-building capabilities.• Solid analytical and problem-solving skills, demonstrating creativity, adaptability and critical thinking in addressing challenges faced by the user community and IT delivery teams.• Proven ability to drive change programmes through comprehensive governance, stakeholder management, and multi-team delivery, displaying a strategic approach to organisational and systems transformation.• Highly effective Business Analysis, Project Management and Change Management skills. Extremely adept at formulating business cases and feasibility studies, making a compelling, evidence-based case for change. Workshop facilitation, requirements elicitation and specification, full-cycle Project Management from inception through to delivery and post-implementation appraisal.