Rob Miller Email & Phone Number

Fargo, North Dakota, United States

Fargo, North Dakota, United States

• Managed, mentored, and coached seven account managers responsible for all Vitalant blood drives across Eastern North Dakota, Western Minnesota, and Northern South Dakota
• Assessed blood drive production and estimated future donor turn-out to meet ever-changing hospital needs.
• Hired, supervised, trained, and evaluated performance of assigned personnel.
• Assisted with the development and implementation of strategic marketing plan, including territory alignment and goal setting.
• Monitored resource allocation and adherence to scheduling guidelines to ensure flawless drive execution at the strategic and local levels.
• Led crisis management response for 468 last-minute drive cancellations requiring personnel reassignment, asset redistribution, and rapid acquisition of new drive locations.

Fargo, North Dakota

• Assisted with hiring process of new Account Managers.
• Mentored all new Account Managers during their first 90 days of employment.
• Scheduled blood drives in order to achieve monthly and annual goals.
• Directed, trained, and motivated volunteer blood drive coordinators to ensure successful blood drives.
• Generated new blood drives through direct marketing efforts.
• Increased blood drive frequency through continued education of coordinators.

Fargo, North Dakota, United States

• Scheduled blood drives in order to achieve monthly and annual goals.
• Directed, trained, and motivated volunteer blood drive coordinators to ensure successful blood drives.
• Generated new blood drives through direct marketing efforts.
• Consistently exceeded monthly recruitment goals.
• Increased blood drive frequency through continued education of coordinators.