Rob Miller

Rob Miller Email and Phone Number

Fractional CRO and AI Consultant (Salesforce Agentforce) @ Omnirithm
Rob Miller's Location
New York City Metropolitan Area, United States, United States
Rob Miller's Contact Details
About Rob Miller

I help companies with AI using Salesforce Agentforce and serve as a Fractional CRO/VP Sales to Salesforce partners.I'm a Salesforce Certified AI Associate and here's how I can help your company get started with GenAI:* Define your company's initial goals for AI* Pick a simple use case and data set to get started* Document the anticipated ROI for automating this use case with AI* Develop the project plan and resources required* Manage the project to successful completion* Confirm end customer expectations are met/exceeded* Measure actual ROI from automating this use case* Use project success to develop your company's AI strategy & roadmap forwardAs a Fractional CRO/VP Sales, leveraging 17 years in the Salesforce partner ecosystem I can help ISVs, SIs and MSPs get the most out of their partnership -- here's how I typically get started:* Evaluate your existing GTM strategy & the effectiveness of your marketing>sales>support workflows and develop a set of recommendations & roadmap forward* Create & execute new GTM and partnering strategies* Determine how to infuse Agentforce into products and/or services* Drive sales through direct customers sourcing & the Salesforce channel (AEs/SEs/RVPs and others)Examples include:Pierce Washington: Started Salesforce practice; built to 15 consultants and $2.5M in revenue in 14 months.- Created GTM strategy, managed P&L, recruited team and partners, closed first clients, and led engagements- Formed strategic partnership with Logik.io & developed USP and IP integrating Logik with Salesforce Manufacturing Cloud- Closed anchor $1.5M enterprise manufacturing account implementing Salesforce Manufacturing Cloud, Logik.io, CDS Visual and integrating SAP: https://piercewashington.com/customer/old-castleRSM US LLP: Started Salesforce practice; built to 5 consultants/$1M in 6 months before merging in an acquisition.- Created GTM strategy, recruited team, closed first clients, led engagements, and merged with 30-person firm- Loan origination SaaS provider: Implemented Salesforce CPQ, DocuSign CLM & integrated NetSuite- Fleet management SaaS provider: Merged acquired company’s Salesforce org and re-implemented CPQAstadia: Managed Northeast region for this top Salesforce ISV and SI implementation partner and built new practice for the Engineering & Construction vertical. - Launched firm's first AppExchange product; in 3 years after launch of the managed service generated $10M+ in Salesforce ACV, $1M/year in recurring SaaS subscription revenues and $2.5M in consulting services for the new practice

Rob Miller's Current Company Details
Omnirithm

Omnirithm

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Fractional CRO and AI Consultant (Salesforce Agentforce)
Rob Miller Work Experience Details
  • Omnirithm
    Fractional Cro/Vp Sales And Ai Consultant
    Omnirithm Dec 2022 - Present
    New York, Ny, Us
    I serve as a Fractional CRO/VP Sales to software & IT services companies and help Salesforce customers get started with GenAI using Agentforce.I'm a Salesforce Certified AI Associate and here's how I can help your company with Agentforce:* Define your company's initial goals for AI* Pick a simple use case and data set to get started* Document anticipated ROI for automating this use case with AI* Develop project plan and resources required* Manage project to successful completion* Confirm end customer expectations are met/exceeded* Measure actual ROI from automating this use case* Use project success to develop your company's AI strategy & roadmap forwardAs a Fractional CRO/VP Sales, leveraging 17 years in the Salesforce partner ecosystem I can help ISVs, SIs and MSPs get the most out of their partnership with Salesforce -- here's how I typically get started:* Evaluate your existing GTM strategy & the effectiveness of your marketing>sales>support workflows and develop a set of recommendations & roadmap forward* Create & execute new GTM and partnering strategies* Determine how to infuse Agentforce into products and/or services* Drive sales through direct customers sourcing & the Salesforce channel (AEs/SEs/RVPs and others)Examples include:Pierce Washington: Started Salesforce practice; built to 15 consultants and $2.5M in revenue in 14 months. - Created GTM strategy, managed P&L, recruited team and partners, closed first clients, and led engagementsRSM US LLP: Started Salesforce practice; built to 5 consultants/$1M in 6 months before merging in an acquisition. - Created GTM strategy, recruited team, closed first clients, led engagements, and merged with 30-person firmAstadia: Launched firm's first AppExchange product; in 3 years after launch of the managed service generated $10M+ in Salesforce ACV, $1M/year in recurring SaaS subscription revenues and $2.5M in consulting services for the new practice.
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  • Pierce Washington
    Managing Director, Salesforce Practice
    Pierce Washington Aug 2021 - Nov 2022
    Mill Valley, California, Us
    Started PW's Salesforce practice; created GTM strategy, managed P&L, recruited team and partners, closed first clients, and led engagements. Highlights include:- Formed strategic partnership with Logik.io and developed USP & IP integrating Logik.io with Salesforce Manufacturing Cloud - Closed anchor $1.5M enterprise manufacturing account, hired key Solution Architect and kicked off 60-week, 3-phase project implementing Salesforce Manufacturing Cloud, Logik.io, CDS Visual and integrating SAP: https://piercewashington.com/customer/old-castle/ - Closed practice's first Revenue Cloud account and led implementation: https://piercewashington.com/customer/netdocuments/- Helped close practice's first EMEA account and ensured close working relationship with RSM-led NetSuite implementation: https://piercewashington.com/customer/keyloop/
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  • Rsm Us Llp
    Director, Salesforce Practice
    Rsm Us Llp May 2020 - Jul 2021
    Chicago, Illinois, Us
    Started RSM's Salesforce practice; built to 5 consultants/$1M in 6 months before acquisition. Created GTM strategy, recruited team, closed first clients, led engagements, and merged with 30-person firm.Led the Revenue Cloud GTM strategy helping PE firms and their portfolio companies transform their quote-to-cash process. Clients included:- Loan origination SaaS provider: Implemented Salesforce CPQ, DocuSign CLM and integrated NetSuite.- Fleet management SaaS provider: Merged acquired company’s Salesforce org and re-implemented CPQ.- MDM solutions provider: Designed quoting and renewals processes and deployed Salesforce CPQ.
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  • Rsm Us Llp
    Director, M&A Practice
    Rsm Us Llp Apr 2019 - May 2020
    Chicago, Illinois, Us
    Member of RSM's M&A practice; led merger integration & transformation projects for PE firm’s and their portfolio companies. Projects included:- PMO lead for $1.5B merger; personally selected by PE firm to manage integration tasks, realize merger synergies and achieve aggressive TSA timeline including managing two key transformation projects: a $1M 3PL and a $5M ERP implementation- IMO member for $500M carve out; created TSA governance program saving client $10M in TSA costs: https://rsmus.com/insights/industries/private-equity/carve-out-prepares-aviation-handling-provider-for-takeoff-.html
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  • Omnirithm
    Management Consultant & Salesforce Partner
    Omnirithm Jun 2012 - Mar 2019
    New York, Ny, Us
    Salesforce consultant and served as a fractional senior executive and advisor to technology companies helping clients in M&A, partnerships, sales and operations establishing & scaling repeatable sales operations and customer success management methodologies. Clients included:* Hired by PE firm and served as Buy-Side M&A advisor to the CEO of one of their portfolio companies, a $10M cloud MSP.- Defined acquisition target profile, conducted primary market research and reached out to 10 MSPs.- All 10 responded, interviewed CEOs to confirm financial results, operational controls, and channel partnerships fit target profile and then led initial steps of due diligence & negotiation of draft term sheet with the target company’s investment bankers.* VP Sales and Sell-Side M&A advisor for Field Service SaaS and mobile app provider, Route4Me.- Helped management team identify & close their first enterprise sales; required introduction of new pricing models and expansion of the SaaS and mobile app's feature sets via VoC definition & launch of new products.- Implemented Salesforce to establish inside sales, technical support and CSM processes achieving a 300% increase in ARR and 20% lower churn rate within 12 months.- Formed company's first strategic partnerships, attracted interest from three acquirers & negotiated draft term sheet.* VP Sales for startup database software provider, DeepDB.- Defined GTM strategy to introduce the new storage engine to early adopter MySQL customers.- Sourced & closed company’s first beta POC customers & paying customers.- Implemented Salesforce to create & scale direct sales, channel sales and customer service processes.* VP Sales for startup mobile app provider, Nrby.- Led customer beta program to confirm product-market fit, define product offering and roadmap, and document customer value proposition messaging.
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  • Astadia
    Managing Director, Salesforce Practice
    Astadia Jan 2007 - May 2012
    Lynnfield, Massachusetts, Ma, Us
    Managed the Northeast region for this top Salesforce ISV and SI implementation partner and built new practice for the Engineering & Construction (E&C) vertical.* Sold enterprise Salesforce licenses & managed delivery of consulting services to C-level decision makers. Clients included Altice/Optimum, Avaya, Penton Media, TD Banknorth, Thomson Reuters.- Co-sold with Salesforce AEs & SEs to architect customer solutions.- Led workshops to identify customer’s goals, envision new processes & build ROI models.- Scoped implementation & integration requirements, wrote SOWs, and negotiated SOW & MSA terms to achieve customer’s ROI goals & Astadia’s profit margin needs.- Built trusted, long-term customer relationships generating recurring support contracts and 0% churn.* Started Engineering & Construction (E&C) industry practice by forming an exclusive partnership between Astadia, Salesforce and McGraw-Hill Construction to develop the Dodge Data Integrator App integrating Dodge leads into Salesforce. http://infocommercegroup.com/blog/mcgraw-hill-product-integrates-content-with-crm-capabilities- Launched Astadia's first SaaS offering on AppExchange generating $10M+ in Salesforce ACV, $1M in ARR SaaS subscription revenues and $2.5M in consulting services in the first 3 years. Clients included included Aggregate Industries/Holcim, CMC, Oldcastle, RSC, United Rentals, Volvo Rents, Winroc.- Formed & executed GTM strategy by gathering VoC requirements, defining product-market fit, product roadmap, marketing messaging and pricing models, developing a 5-year P&L to secure resources and managing the India GDC engineering team through initial launch and several releases.- Created demo orgs, webinars, case studies & an ROI model based on customer results to drive sales. >> Demo/webinar: https://www.youtube.com/watch?v=GSDLaw57oM0>> ROI model: https://docs.google.com/spreadsheets/d/1yae3UexBnCHK4dimLEtmNICUGegohlmQsR_Zsvt9vBI/edit?usp=sharing
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  • Insight Direct
    Vp Sales & Salesforce Customer
    Insight Direct 2003 - 2006
    Boston, Ma, Us
    Implemented Salesforce internally and led enterprise sales, partnerships, capital raising, sales operations and channel development for this Field Service ISV. Insight Direct was acquired by WorkWave.* Implemented Salesforce Service & Sales Cloud: Designed & documented inside sales, channel sales, marketing and customer service processes, configured Salesforce, migrated data, and trained employees & channel partners in use of the new CRM system.* Led capital raising efforts: Wrote business plan and presented to VC firms; secured a $5M term sheet offer. My business plan thesis was to rebuild ServiceCEO on the Salesforce platform and launch the new product on AppExchange (one year later ServiceMax did just that winning the "AppExchange Challenge" at the Dreamforce 2007 - https://en.wikipedia.org/wiki/ServiceMax). * Developed strategic partnerships & GTM strategies integrating technologies into ServiceCEO: Identified & screened potential partners, designed business & pricing models, negotiated revenue-share terms, led product development teams, launched marketing programs, generated initial sales, and trained sales teams.* Managed product development teams: Defined customer expectations, set tasks for partner & company engineering teams, and ensured products exceeded customer expectations & met cost goals. * Created/negotiated all legal contracts: Wrote licensing and revenue-share contracts, reseller agreements, IP/source code ownership & escrow agreements, NDAs, and EULAs, leveraging outside counsel as needed.* Sold enterprise software licenses ($250K-$500K range) to C-level decision makers. Customers included MrHandyman, Professional Carpet Systems, The Maids, SparkleWash.* Established channel sales program: Attracted over 100 partners and grew channel sales by 100% annually.
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  • Desktopstandard
    Vp Sales
    Desktopstandard 2000 - 2002
    Us
    Originally a StartupNetwork.com consulting client, then joined DesktopStandard's management team and led enterprise sales & partnerships for this desktop management software vendor. DesktopStandard was acquired by Microsoft.* Sold enterprise software licenses ($100,000+ range) to VP-level decision makers in IT organizations. Customers included BMW Manufacturing, ConAgra Foods, PepsiCo, and UBS.* Established channel sales program: Attracted HP & 50+ partners and grew channel sales by 50% annually.* Scaled sales operations: Created company’s first online ROI calculator, case studies, downloadable product tutorials, and initiated use of weekly, online demonstrations to help shorten the sales cycle by over 25%.
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  • Startupnetwork.Com
    Founder
    Startupnetwork.Com 1997 - 2000
    Raised capital, secured customer memberships and managed the creation of StartupNetwork.com which provided online resources, management consulting services, and offline networking events to help entrepreneurs build management teams, attract investors, and locate service providers.* Raised $500,000 in seed capital from angel investors in Boston, New York, and San Francisco; sourced two of the five investors from the StartupNetwork membership community.* Built a membership community of 10,000+ entrepreneurs, angel investors, VCs, and service providers. Members included DesktopStandard (joined management team in 2000), Forrester Research, Longworth Venture Partners (secured $5M term sheet for Insight Direct in 2006), StorageNetworks, Zipcar.* Designed website’s user experience, search and profiling technology, e-commerce platform, and back-end CRM system (identical to Salesforce); led a team of software developers and graphic designers to launch the website.* Established unique two-tier business model: - Paid monthly subscribers built profiles & messaged/connected with members (identical to LinkedIn). - Select startups offered premium consulting services in exchange for warrants to purchase equity.* Offered premium consulting services by serving as an interim business development executive for startups helping them build partnerships and generate sales, identify investors and review/edit business plans & financials for investor presentations.
  • Deloitte
    Senior Consultant
    Deloitte 1994 - 1997
    Worldwide, Oo
    Management & IT strategy consultant to Fortune 500 clients. Certified SAP consultant in Materials Management & Production Planning.* Created a strategic information systems plan for the CFO of a $2 billion paper company. Worked with CFO to build an ROI model to support recommendations to hire a CIO and implement SAP.- Clarified the manufacturer's business strategy and decomposed the company into its major operating processes and identified the corresponding IT systems used.- Identified operating process and IT system uniqueness' among the paper company's three plants.- Determined key business user requirements and proposed reengineering projects to drive transformation and process commonality across the three plants in order to best leverage the SAP solution.- Quantified the benefits of each reengineering project and aligned the IT strategy and supporting reengineering projects to the over-all business transformation strategy.* Performed a strategic “fit-gap” analysis for the semiconductor division of a $7 billion computer manufacturer to determine if SAP could automate their material logistics & shop floor control requirements.* Led an RFP effort to recommend a new EDI software vendor to the CIO of a $5 billion insurance company.* Select member of internal team which created Deloitte’s first five-year corporate strategy.* Summer Associate. Helped a $500 million valve manufacturer reengineer their order fulfillment process.
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  • Ge Healthcare
    Operations Program Manager - Program Management Office (Pmo)
    Ge Healthcare 1991 - 1993
    Chicago, Us
    Operations leader within GE Healthcare's Program Management Office (PMO) which managed new product development of software & hardware applications for the MR scanner.* Created/managed ISO 9001-compliant product introduction plans that fused marketing, design engineering, manufacturing, finance and customer service tasks for six major system upgrade releases.* Manufacturing lead responsible for executing the operations plan, including manufacturability analysis, prototype testing, quality assurance certification & release management.* Introduced GE’s first MR mammography product; team received fast track FDA approval in 4 months.
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  • Ge
    Manufacturing Engineer, Shop Floor Supervisor, Project Manager & Production Control Specialist
    Ge 1989 - 1991
    Boston, Ma, Us
    Graduate of GE’s two-year corporate training program, Manufacturing Management Program (MMP) now called Operations Management Leadership Program (OMLP). Consisted of four rotational job assignments and nine-month operations leadership curriculum.
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Rob Miller Skills

Saas Cloud Computing Enterprise Software Start Ups Strategic Partnerships Crm Business Development Sales Process Strategy Salesforce.com Professional Services Management Analytics Solution Selling Product Management Entrepreneurship Sales Management It Strategy Management Consulting Business Strategy Product Development Mobile Applications Integration E Commerce Managed Services Venture Capital Process Improvement Business Process Improvement Outsourcing Software As A Service Angel Investing Channel Partners Sales Operations Strategic Planning Program Management Sales Business Analysis Private Equity Customer Service Leadership Partner Relationship Management Lead Generation Business Development Consultancy Business Process Development Business Case Development Voice Of The Customer Operational Due Diligence Transaction Advisory Services Mergers And Acquisitions Big Data Mysql Hadoop Mapreduce Nosql Erp Consulting Business Process Hbase Newsql Hosting Services Furniture Antiques Interior Design Restoration Furnishings Woodworking Fine Art Museums Custom Furniture Interior Architecture Art Auctions Space Planning Curating Renovation Exhibit Design Wood Galleries Residential Design Art Exhibitions Painting Public Speaking Millwork Art History Drawing Ceramic Antique Furniture Sculpture Finish Paint Writing Glass Craft Murals

Rob Miller Education Details

  • Harvard Business School
    Harvard Business School
    Mba
  • University Of New Hampshire
    University Of New Hampshire
    Electrical Engineering
  • Crotonville Alumni
    Crotonville Alumni
    Manufacturing Management Program

Frequently Asked Questions about Rob Miller

What company does Rob Miller work for?

Rob Miller works for Omnirithm

What is Rob Miller's role at the current company?

Rob Miller's current role is Fractional CRO and AI Consultant (Salesforce Agentforce).

What is Rob Miller's email address?

Rob Miller's email address is ro****@****thm.com

What is Rob Miller's direct phone number?

Rob Miller's direct phone number is +184585*****

What schools did Rob Miller attend?

Rob Miller attended Harvard Business School, University Of New Hampshire, Crotonville Alumni.

What are some of Rob Miller's interests?

Rob Miller has interest in Saas, Product Innovation, Location Based Services, Entrepreneurship, Crm, Investing, Politics, Big Data, Mobile E Commerce, Supply Chain Optimization.

What skills is Rob Miller known for?

Rob Miller has skills like Saas, Cloud Computing, Enterprise Software, Start Ups, Strategic Partnerships, Crm, Business Development, Sales Process, Strategy, Salesforce.com, Professional Services, Management.

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