Rob Murphy Email & Phone Number

Group Retirement Solutions Marketing, Member Education.

Waterloo, Ontario

• Actively participated in the process of establishing team and department marketing objectives and key results targets.
• Supported the development of relevant marketing documentation including strategy, briefs, and results as well as metrics and success measures.
• Aided the advancement and implementation of Sun Life’s video and presentation strategy.
• Collaborated with key stakeholders (marketing team, business partners, video subjects (i.e. clients and advisors), outside vendors, location staff) to support the production of effective, award-wining marketing videos.
• Held stakeholders (marketing team and business partners) accountable to the agreed upon marketing plan by tactfully negotiating resources, timelines, deliverables, adherence to key messages, positioning, and Sun Life.
• Led consultation, project management, brainstorming, creative direction, and maintained quality control for all presentation and video deliverables.

Waterloo, Ontario

• Managed a team of seven Marketing Design Coordinators by assigning work, managing capacity, and developing performance.
• Supported the development of relevant marketing documentation including strategy, briefs, and results as well as metrics and success measures.
• Aided the advancement and implementation of Sun Life’s print and digital marketing collateral strategy.
• Championed the Sun Life brand by overseeing all work created by external design agencies to ensure alignment with the organizational brand and writing guidelines.
• Collaborated with key stakeholders to support the production of effective, award-wining marketing collateral.
• Held stakeholders (marketing team and business partners) accountable to the agreed upon marketing plan by tactfully negotiating resources, timelines, deliverables, adherence to key messages, positioning, and Sun Life.

Waterloo, Ontario

• Coordinated the development, approval, translation, printing, and distribution of hundreds of pieces of print and digital marketing collateral.
• Managed the end-to-end planning, creation, delivery, and tracking of the B2B marketing portfolio including reporting on campaign successes with statistical insights and benchmarks.
• Monitored budget, obtained quotes, and executed material within assigned budget.
• Collaborated with key stakeholders to support the production of effective, award wining marketing collateral.
• Held stakeholders (Marketing team and business partners) accountable to the agreed upon marketing plan including adherence to key messages and positioning and Sun Life brand standards.

Waterloo, Ontario

Coached and supported team members that were not meeting their daily performance requirements. Verifiable track record of success resulting in increased team performance and first call resolution. Assisted in the team training process for onboarding new employees and cross-training existing employees. Maintained a high level of customer satisfaction.

Toronto, Ontario

Designed and sculpted over 100 characters for mascot costumes. Planned and built components of costumes and props which utilized many different molding, casting, and construction techniques with a wide variety of materials. Trained new staff and cross-trained existing staff members. Maintained a safe work environment through proper use of equipment and.

Duro, Ontario

• Duties in the area of construction, sculpture and environmental design
• Accountable for training weekend volunteers
• Responsible for insuring adherence to safe practices
• Oversee volunteers and facilitate production of several projects

Waterloo, London, Toronto Ontario

• Responsible for assisting customers in the Paint, Décor, Flooring, Seasonal, Hardware, and Lumber Departments
• Responsible for training new staff in Paint and Décor Department.
• Perform do it yourself how too seminars
• Maintained a high level of customer satisfaction through diligent and helpful execution of daily responsibilities

Waterloo, Ontario

Clarified and confirmed claim payments and ensured adjustments were made to incorrectly paid claims. Described benefits and stipulations of health and dental benefits to clients. Assisted in the training process of new and cross-training staff. Maintained a high level of customer satisfaction through diligent and helpful execution of daily responsibilities.

Bachelor Of Fine Arts, Sculpture And Instilation

Fine Arts, Fine/Studio Arts, General

Woodworking Technitian, Woodworking