Rob Murphy

Rob Murphy Email and Phone Number

Creative innovator and leader, passionate about empowering people to reach their full potential. @ Manulife
toronto, ontario, canada
Rob Murphy's Location
Waterloo, Ontario, Canada, Canada
Rob Murphy's Contact Details

Rob Murphy personal email

Rob Murphy phone numbers

About Rob Murphy

Creative innovator and leader, passionate about empowering people to reach their full potential. Skilled in Art Direction, Project Management, Marketing, and Training. I’m passionate about marketing and creativity with an insatiable drive to succeed. Over the past seven years I’ve acquired extensive experience and knowledge supporting the development and execution of hundreds of marketing projects. This included the planning of scope, deliverable, timelines, cost, quality, resources, risk, and communication. As well as facilitating the writing, design, approvals, print, and distribution processes. I developed and maintained several dashboards and reporting tools. I’ve also worked with a variety of stakeholders to create and roadmap new marketing processes, in addition to documenting and improving existing ones. I’m very comfortable taking part in, and leading creative brainstorm, business partner update, and project working group meetings. As well as developing, critiquing, refining, pitching, and executing creative concepts. I’ve supported teams through Six Sigma training and worked with them to establish, track, and prioritize effective, leading, key performance indicators in order to effectively and efficiently deliver on milestones. I set my team up for success by encouraging collaboration, creativity, and analytical thinking while reinforcing the importance of focusing on client needs. As a leader and mentor, I set high expectations and enabled my team to achieve results by providing clear guidance, support, and coaching. I fostered strong business partner relationships by working closely with leaders, team members, and partners to support the development and execution of strategic marketing initiatives. I’m a fiercely optimistic humanist who’s eager to find the learning in every opportunity.  I believe the key to success is in remaining positive and persistent, while challenging yourself to step outside of your comfort zone.

Rob Murphy's Current Company Details
Manulife

Manulife

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Creative innovator and leader, passionate about empowering people to reach their full potential.
toronto, ontario, canada
Website:
manulife.com
Employees:
25873
Rob Murphy Work Experience Details
  • Manulife
    Marketing Manager
    Manulife Jul 2019 - Present
    Group Retirement Solutions Marketing, Member Education.
  • Sun Life Financial
    Marketing Manager, Specialized Media
    Sun Life Financial Apr 2016 - Oct 2017
    Waterloo, Ontario
    • Actively participated in the process of establishing team and department marketing objectives and key results targets. • Supported the development of relevant marketing documentation including strategy, briefs, and results as well as metrics and success measures.• Aided the advancement and implementation of Sun Life’s video and presentation strategy.• Collaborated with key stakeholders (marketing team, business partners, video subjects (i.e. clients and advisors), outside vendors, location staff) to support the production of effective, award-wining marketing videos and presentations. • Held stakeholders (marketing team and business partners) accountable to the agreed upon marketing plan by tactfully negotiating resources, timelines, deliverables, adherence to key messages, positioning, and Sun Life brand standards. • Led consultation, project management, brainstorming, creative direction, and maintained quality control for all presentation and video deliverables. • Supported the department through the transition from a waterfall to an agile working environment. • Reviewed and revised team best practices and procedures to optimize effectiveness, resulting in a savings of over 4000 operational hours per year. • Supported the team through Sun Life’s Brighter Way lean continuous improvement training. • Led design and supported content development of all marketing presentations for three executives: VP (Distribution, Career Sales Force), Senior VP (Head of Distribution, Individual Insurance and Wealth), and Senior VP (Individual Insurance and Wealth).
  • Sun Life Financial
    Marketing Team Lead, Creative Services
    Sun Life Financial Oct 2013 - Apr 2016
    Waterloo, Ontario
    • Managed a team of seven Marketing Design Coordinators by assigning work, managing capacity, and developing performance. • Supported the development of relevant marketing documentation including strategy, briefs, and results as well as metrics and success measures. • Aided the advancement and implementation of Sun Life’s print and digital marketing collateral strategy. • Championed the Sun Life brand by overseeing all work created by external design agencies to ensure alignment with the organizational brand and writing guidelines.• Collaborated with key stakeholders to support the production of effective, award-wining marketing collateral.• Held stakeholders (marketing team and business partners) accountable to the agreed upon marketing plan by tactfully negotiating resources, timelines, deliverables, adherence to key messages, positioning, and Sun Life brand standards. • Founded Sun Life’s Coordinator Centre of Excellence training program. • Maintained a department-wide reprint budget of $500,000. • Established the Managing the Marketing Shelf initiative which resulted in a annual savings of approximately $150,000 in print costs.• Reviewed and revised team best practices and procedures to optimize effectiveness, resulting in a savings of approximately 756 operational hours per year.
  • Sun Life Financial
    Marketing Coordinator, Print And Digital Design
    Sun Life Financial Jun 2010 - Oct 2013
    Waterloo, Ontario
    • Coordinated the development, approval, translation, printing, and distribution of hundreds of pieces of print and digital marketing collateral. • Managed the end-to-end planning, creation, delivery, and tracking of the B2B marketing portfolio including reporting on campaign successes with statistical insights and benchmarks.• Monitored budget, obtained quotes, and executed material within assigned budget. • Collaborated with key stakeholders to support the production of effective, award wining marketing collateral.• Held stakeholders (Marketing team and business partners) accountable to the agreed upon marketing plan including adherence to key messages and positioning and Sun Life brand standards.
  • Sun Life Financial
    Customer Service Representative / Staff Mentor
    Sun Life Financial Aug 2008 - Jun 2010
    Waterloo, Ontario
    Coached and supported team members that were not meeting their daily performance requirements. Verifiable track record of success resulting in increased team performance and first call resolution. Assisted in the team training process for onboarding new employees and cross-training existing employees. Maintained a high level of customer satisfaction through diligent and helpful execution of daily responsibilities.
  • Maydwell Mascots Inc
    Sculptor
    Maydwell Mascots Inc Oct 2006 - Jul 2008
    Toronto, Ontario
    Designed and sculpted over 100 characters for mascot costumes. Planned and built components of costumes and props which utilized many different molding, casting, and construction techniques with a wide variety of materials. Trained new staff and cross-trained existing staff members. Maintained a safe work environment through proper use of equipment and materials.
  • Asterion Project
    Undergraduate Research Assistant
    Asterion Project Jun 2006 - Jul 2006
    Duro, Ontario
    • Duties in the area of construction, sculpture and environmental design• Accountable for training weekend volunteers• Responsible for insuring adherence to safe practices• Oversee volunteers and facilitate production of several projects
  • The Home Depot Canada
    Customer Service Representative
    The Home Depot Canada May 2001 - Jun 2006
    Waterloo, London, Toronto Ontario
    • Responsible for assisting customers in the Paint, Décor, Flooring, Seasonal, Hardware, and Lumber Departments• Responsible for training new staff in Paint and Décor Department.• Perform do it yourself how too seminars• Maintained a high level of customer satisfaction through diligent and helpful execution of daily responsibilities
  • Manulife
    Customer Service Representative
    Manulife Jun 2003 - Jul 2004
    Waterloo, Ontario
    Clarified and confirmed claim payments and ensured adjustments were made to incorrectly paid claims. Described benefits and stipulations of health and dental benefits to clients. Assisted in the training process of new and cross-training staff. Maintained a high level of customer satisfaction through diligent and helpful execution of daily responsibilities.

Rob Murphy Skills

Marketing Customer Service Team Leadership Insurance Marketing Communications Research Employee Benefits Call Centers Customer Satisfaction Microsoft Office Microsoft Excel Microsoft Powerpoint Microsoft Word Training Management Time Management Creative Direction Market Research Advertising Project Management Leadership Marketing Strategy Event Planning Strategic Planning Social Media Marketing Social Media Digital Marketing Strategy Coaching Financial Services Adobe Photoshop Change Management Team Building Business Process Improvement Communication Teamwork Project Planning

Rob Murphy Education Details

Frequently Asked Questions about Rob Murphy

What company does Rob Murphy work for?

Rob Murphy works for Manulife

What is Rob Murphy's role at the current company?

Rob Murphy's current role is Creative innovator and leader, passionate about empowering people to reach their full potential..

What is Rob Murphy's email address?

Rob Murphy's email address is ro****@****ife.com

What is Rob Murphy's direct phone number?

Rob Murphy's direct phone number is +1 416 979*****

What schools did Rob Murphy attend?

Rob Murphy attended Ocad University, Fanshawe College, Conestoga College.

What skills is Rob Murphy known for?

Rob Murphy has skills like Marketing, Customer Service, Team Leadership, Insurance, Marketing Communications, Research, Employee Benefits, Call Centers, Customer Satisfaction, Microsoft Office, Microsoft Excel, Microsoft Powerpoint.

Who are Rob Murphy's colleagues?

Rob Murphy's colleagues are Victor So, Spencer Ip, Belle21 Kuptanond, Sheikha Santos, Muskan Sharma, Devorah Adlaon, David Figueiredo.

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