Rob O' Connell Email & Phone Number

Cork, County Cork, Ireland

County Cork, Ireland

• Serve as a trusted adviser to the sales team on pricing, product configuration, and business terms to support the sales effort.• Support the sales team and provide guidance throughout the sales cycle to ensure the best deal for both the customer and VMware while remaining compliant within published sales and business policies, processes, and procedures.• Support standard as well as highly negotiated, unique or strategic software contracts (Enterprise License Agreements) from inception of a sales opportunity to booking.• Identify contractual risks and issues and apply pre-approved alternatives that lead to a smooth negotiation process for both VMware and the customer.• Proactively partner closely with various internal teams; IB, Legal, Deal Assurance/Revenue, Order management, Business Operations and Field Finance teams to understand and resolve complex sales issues. • Be the point of contact and SME for Workspace One and provide support to sales and colleagues for quoting guidelines and environment provisioning. • Maintain up-to-date knowledge of all Deal Management processes and new product procedures and guidelines.

County Cork, Ireland

Cork

• Strategically support a specific region/business segment of the EMEA Sales Organization in the review of quotes for approval. • Pro-actively work with the Sales team in specific regions/business segments to resolve any queries or issues in a timely manner, providing alternative courses of action where possible when requests quotes cannot be progressed. • Assess deals with a value between $250K and $500K for the impact discounts have on the quote and the impact for the salesperson.• Liaise with different departments of the organization, including product management, Legal, Finance, Operations, Sales & Support to co-ordinate quote approvals as required. • Maintain up-to-date knowledge of McAfee's products, processes and promotions in order to provide a best-in-class and timely level of support to Sales.• Participate in training members of the team, or members of other teams as required.

Emc, Cork

• Develops and maintains contracts & quotations for assigned accounts according to established procedures and meets defined Service Level Agreements (SLA's). • Provides superior customer service to the Renewals Sales Teams • Adheres to procedures and guidelines of quote creation and ensures consistency and best practices are followed. • Resolves order discrepancies and contract billing issues through interface with Customers, Sales, Global Revenue Operations, Install Base, Finance or Senior Management. • Validate the cost price of piece parts for customs purposes of shipment exports• Collaborated with cross functional departments to meet business deadlines.

• Generate daily stock intransit reports for EMC’s international locations• Assign optimal field stocking locations to new customer installs• Reconciling inventory across EMC’s international warehouses• Creating authorised stocking locations to manage warehousing inventory • Pre-alerting 3PLP’s (3rd Party Logistics Provider) to critical express shipments • Produce and send daily transaction history report to assist recovery 3rd party• Validate the cost price of piece parts for customs purposes of shipment exports• Collaborated with cross functional departments to meet business deadlines• Assisted in the set-up of IT infrastructure in the 3PLP’s warehouse

Bachelor’S Degree, Business Information Systems, Honours Bachelor Degree In Business Information Systems. (Level 8)

Education record