Associate Retirement Benefits Analyst
Current- Extensive experience presenting complex retirement plan information through in-person and virtual communication.
- Foster and manage stakeholder relationships to create outreach and learning opportunities relevant to their participants.
- Facilitate public speaking events with up to 300 plan members and stakeholders detailing state and federal retirement information andits impact on their personal finances and retirement readiness.
- Provide comprehensive customer service to plan members on a walk-in basis by analyzing member needs and producingsituation-specific solutions.
- Peer-reviewed quality control report score of 98.25% for the current 2021/2022 fiscal year.