Rob Petersen Email & Phone Number

United States

Canton

Canton, Ma

- Day to day administration, management and troubleshooting of multiple AWS VPCs including Route53, IAM, Cert Manager, S3, EC2, VPC, Elastic Beanstalk, RDS, EFS, WAF, Cloudwatch, Cloudtrail, and Guard Duty. – Backup support/knowledge transfer for the NOC team. - Participation in the annual PCI renewal audits and quarterly vulnerability testing providing the required documentation, feedback and assistance in the remediation of any findings. - Day to day administration, management and troubleshooting of RSA, ADFS, Active directory, Group Policy, Palo Alto Firewalls, Akamai, and CSC (Domain Registrar).PROJECTS:- DD.com and BR.com Migration from 3rd party to AWS Migrated the mobile and web infrastructure for the dunkindonuts and baskinrobbins sites from a 3rd party hosting site to AWS, improving availability and lowering costs.- Disaster RecoveryBuilt out a disaster recovery environment at AWS including two virtual Palo Alto Firewalls, two Virtual F5s, ADFS, AD, RSA, VPN and SFTP Boxes, positioning the company to continue in the event of a disaster.- AD UpgradeMigrated AD domain and forest functional levels for three separate domains from server 2003 to server 2016, improving the overall security of the environment without impact to the business.- RSA MigrationCoordinated, facilitated, and documented a company roll out of the RSA agent with soft/hard tokens to all client endpoints and users, securing access to sensitive data stored locally.

Mansfield, Ma

- Audit and document client network and server infrastructure against standardized best practices. - Developed and deployed onsite proactive services for more than 20 clients reducing the need for reactive support (Group policies, DHCP and DNS standards, Powerchute, SQL Maintenance plans, Exchange best practices). - Perform hardware/software installation and upgrades to operating systems, software packages, network equipment, and maintain them in accordance with established policies and procedures.

Framingham, Ma

- Sole IT admin for an independent satellite office with an isolated server, networking and phone infrastructure. - Creation and administration of VMWare development pools for various software development platforms.- Install, maintain, and troubleshoot issues with MS Windows Server 2003 and VMWare. Assist the QA group with automated software testing and troubleshooting.

Sudbury, Ma

- Install and troubleshoot issues with MS Windows Server 2003, and Microsoft Virtual Server - Active Directory, DNS, DHCP, GPO, WSUS, FTP, Backup exec, Symantec AV, and Exchange 2003 administration, troubleshooting, and maintenance.- Administration troubleshooting, and maintenance of the WAP's, Printers, and phone system

Westborough, Ma

- Determine, analyze and respond to trouble calls for PC hardware, PC software, data networking equipment, voice equipment and the actual repair responsibilities that go along with this equipment.