Documentation Lead
CurrentDocumentation Lead for the All Domain Common Platform (ADCP) https://kesselrun.af.mil/product-lines/ADCP.html
Aug 2023 - Present
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Robert Pierce Email & Phone Number
Leader in User-Centered Documentation Design & Development | Content Strategy | Knowledge Management
at
Kessel Run
1 work email found
@ibm.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Leader in User-Centered Documentation Design & Development | Content Strategy | Knowledge Management
Location
United States
Company size
Who is Robert Pierce? Overview
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Quick answer
Robert Pierce is listed as Leader in User-Centered Documentation Design & Development | Content Strategy | Knowledge Management at Kessel Run, a with 283 employees, based in United States. AeroLeads shows a work email signal at ibm.com and a matched LinkedIn profile for Robert Pierce.
Robert Pierce previously worked as Documentation Lead at Kessel Run and Design & Documentation Lead at Merative. Robert Pierce holds Bachelor Of Arts - Ba, Computer Science from Indiana University Bloomington.
Company email context
Email format at Kessel Run
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{first_initial}{last}@ibm.com
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AeroLeads found 1 current-domain work email signal for Robert Pierce. Compare company email patterns before reaching out.
Profile bio
About Robert Pierce
A user-centered content design, documentation and strategy leader. An advocate and hands-on contributor for designing, developing and delivering content in user experiences across user journeys to help build trust, understanding, and engagement. A proactive collaborator with colleagues across the organization, from Design, Development and Product Management to Marketing, Sales, and Support. A writer and creator of guidance and patterns that improve content design and development processes and user outcomes. And a leader who nurtures team culture, empowerment, diversity, inclusion, and equity.
Listed skills include Technical Communication, Software Documentation, Technical Writing, Technical Documentation, and 27 others.
Current workplace
Robert Pierce's current company
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Kessel Run
8 roles · 30 years
Robert Pierce work experience
A career timeline built from the work history available for this profile.
Design & Documentation Lead
Leader and hands-on contributor to the design and content for user experiences in clinical development, clinical decision support, real world data products for healthcare and life sciences. Also led and coordinated usability improvements and rebranding for all of MarketScan documentation, content, code, and interfaces.
2022 - 2023
~1 yr
Design Manager & Content Design Lead, Watson Health
Led a team of Designers working on health and life sciences products (Micromedex, Clinical Development/Zelta, MarketScan). Also led content strategy and content design for Watson Health by creating a community of practice for all content stakeholders to share and reuse best practices and resources that aligned with and contributed to IBM-wide resources.
2018 - 2022
~4 yrs
Information Developer & Manager, Watson Health
Performed and led design, development, and delivery of documentation for several Watson Health products. The content assisted data scientists, analysts, researchers, clinicians, oncologists and other healthcare practitioners and decision makers to understand and effectively use the portfolio of products and services.
2016 - 2018
~2 yrs
Information & Software Development Manager, Watson Solution Frameworks
Expanded previous role by managing two development teams that were focused on the UIs and visualizations for the analysts and researchers who used Watson Discovery Advisor. Continued to lead the information development team in the Watson group.
2015 - 2016
~1 yr
Information Developer & Manager, Watson Core Technology
Led a distributed information development team in the Watson group for Watson AI products, tools and services. Authored solution methodology documentation for Watson ecosystem partners and also led a team that built one of the first Watson chatbot prototypes. As well as coordinating the project, I built the ground truth that trained the ML model in the app and performed the testing and system updates that increased its precision and accuracy.
2014 - 2015
~1 yr
Advisory Information Developer
Information development team lead for the IBM Watson core technology group. Was previously the user assistance team lead for Rational Asset Manager - a software development tool for collaborative application lifecycle management (ALM). Prior to that work, I led information development projects for a number of different Rational products and product extensibility.
2000 - 2014
~14 yrs
Technical Writer
Technical writer for Digital Equipment Corp (DEC) and then Compaq transaction processing technology, both for customers and for internal development audiences.
1997 - 2000
~3 yrs
Team & coworkers
Colleagues at Kessel Run
Other employees you can reach at kesselrun.io. View company contacts for 283 employees →
GH
Gerald Hills
Colleague at Kessel RunEverett, Massachusetts, United States
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DA
Desmond A.
Colleague at Kessel RunHanscom Air Force Base, Massachusetts, United States
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AS
Aidan Sadler
Colleague at Kessel RunBoston, Massachusetts, United States
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RG
Robert Garrahan
Colleague at Kessel RunGreater Boston, United States
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AC
Alisha Cantu
Colleague at Kessel RunMagnolia, Texas, United States
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JS
Joshua Swellander
Colleague at Kessel RunMalden, Massachusetts, United States
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SM
Sean Mccarthy
Colleague at Kessel RunAtlanta Metropolitan Area, United States
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CB
Chris Bidwell
Colleague at Kessel RunWeatherford, Texas, United States
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SE
Seth Eckhouse
Colleague at Kessel RunChapel Hill, North Carolina, United States
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RD
Robert Dwyer
Colleague at Kessel RunHampton Roads, Virginia Metropolitan Area, United States
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Gerald Hills
Colleague at Kessel RunEverett, Massachusetts, United States
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DA
Desmond A.
Colleague at Kessel RunHanscom Air Force Base, Massachusetts, United States
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AS
Aidan Sadler
Colleague at Kessel RunBoston, Massachusetts, United States
View →
RG
Robert Garrahan
Colleague at Kessel RunGreater Boston, United States
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AC
Alisha Cantu
Colleague at Kessel RunMagnolia, Texas, United States
View →
JS
Joshua Swellander
Colleague at Kessel RunMalden, Massachusetts, United States
View →
SM
Sean Mccarthy
Colleague at Kessel RunAtlanta Metropolitan Area, United States
View →
CB
Chris Bidwell
Colleague at Kessel RunWeatherford, Texas, United States
View →
SE
Seth Eckhouse
Colleague at Kessel RunChapel Hill, North Carolina, United States
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RD
Robert Dwyer
Colleague at Kessel RunHampton Roads, Virginia Metropolitan Area, United States
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2 education records
Robert Pierce education
Bachelor Of Arts - Ba, Computer Science
Graduate Certificate, Software Technical Writing Program
FAQ
Frequently asked questions about Robert Pierce
Quick answers generated from the profile data available on this page.
What company does Robert Pierce work for?
Robert Pierce works for Kessel Run.
What is Robert Pierce's role at Kessel Run?
Robert Pierce is listed as Leader in User-Centered Documentation Design & Development | Content Strategy | Knowledge Management at Kessel Run.
What is Robert Pierce's email address?
AeroLeads has found 1 work email signal at @ibm.com for Robert Pierce at Kessel Run.
Where is Robert Pierce based?
Robert Pierce is based in United States while working with Kessel Run.
What companies has Robert Pierce worked for?
Robert Pierce has worked for Kessel Run, Merative, Ibm, and Compaq.
Who are Robert Pierce's colleagues at Kessel Run?
Robert Pierce's colleagues at Kessel Run include Gerald Hills, Desmond A., Aidan Sadler, Robert Garrahan, and Alisha Cantu.
How can I contact Robert Pierce?
You can use AeroLeads to view verified contact signals for Robert Pierce at Kessel Run, including work email, phone, and LinkedIn data when available.
What schools did Robert Pierce attend?
Robert Pierce holds Bachelor Of Arts - Ba, Computer Science from Indiana University Bloomington.
What skills is Robert Pierce known for?
Robert Pierce is listed with skills including Technical Communication, Software Documentation, Technical Writing, Technical Documentation, Software Development, Information Architecture, Online Help, and Dita.
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