Rob Pitt Email & Phone Number
@bamboo.tech
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Who is Rob Pitt? Overview
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Rob Pitt is listed as Senior Support Engineer at Nebula, a with 58 employees, based in Cheltenham, England, United Kingdom. AeroLeads shows a work email signal at bamboo.tech and a matched LinkedIn profile for Rob Pitt.
Rob Pitt previously worked as Senior Support Engineer at Telcoswitch and Support Engineer at Telcoswitch. Rob Pitt holds It System Support Level 3, It System Support, Ppm from Gloucestershire College.
Email format at Nebula
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AeroLeads found 1 current-domain work email signal for Rob Pitt. Compare company email patterns before reaching out.
About Rob Pitt
As a Support Engineer at TelcoSwitch, I apply my extensive technical skills and knowledge to install, maintain and support the CallSwitch products for our Partners. I have earned multiple certifications from Cisco and Avaya, two of the leading providers of telecom equipment and software, demonstrating my proficiency and expertise in this field. I’m also certified to sell and support Gamma Horizon and Intermedia Unite as well as many other UCaaS/SaaS/CCaaS systems. I have been working in the telecom industry for over 8 years, starting as a Customer Care Professional at Bamboo Technology Group, where I gained valuable experience in customer service, account management, and direct sales. I then transitioned to a Technical Support Engineer role, where I was responsible for the upkeep of systems hardware for all Bamboo customers, as well as ensuring smooth installation and troubleshooting of faults. I joined TelcoSwitch in October 2022, where I continue to deliver high-quality support and solutions to our customers, leveraging my skills in help desk support, SIP connections, and cloud-based phone systems.
Listed skills include Customer Service, Telecommunications, Account Management, Direct Sales, and 5 others.
Rob Pitt's current company
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Rob Pitt work experience
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Senior Support Engineer
Support Engineer
Technical Support Engineer
Responsible for the maintenance of systems hardware for all Bamboo customers. Work alongside the Sales and Technical teams to ensure smooth installation of telephone systems, WiFi, conference systems, etc.Respond to all faults within SLA timescales. Liaise with Customer Service where necessary to assist with customers’ queries.
Customer Care
Customer Service
Working in a very busy call centre answering between 75 to 90 calls a day with excellent customer service on each call. Dealing with customer requests quickly and efficiently and logging into their account updating details correctly. Another responsibility is resolving issues a customer may have with a product or service; determining the cause of the issue; discussing with the customer the best solution; applying the best solution… Show more Working in a very busy call centre answering between 75 to 90 calls a day with excellent customer service on each call. Dealing with customer requests quickly and efficiently and logging into their account updating details correctly. Another responsibility is resolving issues a customer may have with a product or service; determining the cause of the issue; discussing with the customer the best solution; applying the best solution and sending the customer away happy. Also selling extra products and services to customers without “hard selling” is another useful skill I use as this is again interacting with the customer and also producing the company extra revenue. My latest position in the company is to make business to business calls, creating quotes and invoices, responding to customers via email and finalise large orders over £4,000. Show less
It Support
Storeman
To execute the receiving and dispatching of stock to and from customers, Raise delivery notes against the relevant accounts, Return stock to suppliers for repairs, Ensure all stock have serial numbers, Prepare stock requirements in a timely manner, prepare parcels correctly and in time for collection by courier companies, Draw required stock and keep Bin Cards correctly updated, Administer all paperwork and delivery notes as per defined procedures, Ensure Minimum and Maximum stock thresholds… Show more To execute the receiving and dispatching of stock to and from customers, Raise delivery notes against the relevant accounts, Return stock to suppliers for repairs, Ensure all stock have serial numbers, Prepare stock requirements in a timely manner, prepare parcels correctly and in time for collection by courier companies, Draw required stock and keep Bin Cards correctly updated, Administer all paperwork and delivery notes as per defined procedures, Ensure Minimum and Maximum stock thresholds are maintained at all times, took part in annual stock take. Show less
Rob Pitt education
It System Support Level 3, It System Support, Ppm
First Diploma Ict Practitioner, Merit
Education record
Frequently asked questions about Rob Pitt
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What company does Rob Pitt work for?
Rob Pitt works for Nebula.
What is Rob Pitt's role at Nebula?
Rob Pitt is listed as Senior Support Engineer at Nebula.
What is Rob Pitt's email address?
AeroLeads has found 1 work email signal at @bamboo.tech for Rob Pitt at Nebula.
Where is Rob Pitt based?
Rob Pitt is based in Cheltenham, England, United Kingdom while working with Nebula.
What companies has Rob Pitt worked for?
Rob Pitt has worked for Nebula, Telcoswitch, Bamboo Technology Group Ltd, Laithwaites Wine, and Department For Work And Pensions (Dwp).
How can I contact Rob Pitt?
You can use AeroLeads to view verified contact signals for Rob Pitt at Nebula, including work email, phone, and LinkedIn data when available.
What schools did Rob Pitt attend?
Rob Pitt holds It System Support Level 3, It System Support, Ppm from Gloucestershire College.
What skills is Rob Pitt known for?
Rob Pitt is listed with skills including Customer Service, Telecommunications, Account Management, Direct Sales, Microsoft Office, Cisco Routing And Switching Certified, Problem Solving, and Team Work.
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