Rob Smith Email & Phone Number

United States

Londonderry, New Hampshire

New England & Ny

• Lead our People First Culture while focusing on team development, improving safety practices and meeting compliance standards• Direct effective performance management and development practices leading to engaged employees and superior business performance• Develop pipeline of team candidates for future expansion• Drive sales and high quality service efforts of 3 Branches• Full region P&L responsibility - including budgeting, forecasting and cost control. Accountable for tracking and reporting results and addressing variances to the executive team. • Strategic partner for key accounts, leveraging expertise to educate customers on industry trends and new product developments• Manage customer escalations through the deployment of appropriate resources and track each issue to resolution

New England/Westchester County, Ny

Same responsibilities as Regional Manager with 2 Branches

Connecticut/Westchester County, Ny

• Recruited, interviewed, hired and trained new team members• Instituted new training programs to increase employee knowledge and retention • Built relationships with key decision makers to foster customer loyalty and drive future business• Developed strategies for pricing, promotions and outside sales campaigns• Supported and mentored outside sales executives in closing new business and exceeding sales quotas• Conducted customer service audits to monitor overall health of accounts and maintain customer loyalty. Monitor programs and implement corrective processes as required• Develop team through role playing, ride alongs and one-on-ones• Conduct morning huddles to discuss goals, wins/losses and service calls from prior day to drive accountability and team collaboration

Greater New York City Area

Greater New York City Area

Greater New York City Area