Achievements: Best of the Best Winner x3 (Quarterly) Rewarded with on multiple occasions for valuable contributions to the business.Responsibilities:Manage and find ways to improve data hygiene within our CRM (Salesforce).Partner with our sales teams and support with deal desk requests. E.g contract building, amendments, pricing. Develop and maintain sales reporting dashboards, providing actionable insights to sales leadership and cross-functional teams.Collaborate with sales teams to optimize sales processes, streamline workflows, and implement best practices.Manage and administer CRM system (Salesforce), ensuring data accuracy, integrity, and usability for sales teams.Support sales operations initiatives, including territory planning, Book of business management, and sales incentive programs.Serve as a subject-matter expert for sales tools and technologies, providing training and support to sales teams as needed.Partner with cross-functional departments to align sales strategies with overall business objectives.Drive continuous improvement initiatives to enhance sales operations efficiency and effectiveness.Communicate key findings and recommendations to senior management through presentations and reports.

My role consists of working cross functionally with our sales teams to show value and ROI to our clients using a data-driven approach. Achievements:Winner of Data Driven Award - 2020Multiple winner of best of the best award (monthly award)Responsibilities:• Producing high-quality reports for our sales teams - Using CRM, Looker and Salesforce.• Owning and delivering new ideas and ways to influence MRR and ROI - focusing on highlighting value to our clients.• Specialising in a consultative approach and capable to deliver Demos, Reporting, Analysis and Insights for clients.• Engaging in phone calls and face to face meetings with clients to deliver insights and reports.• Assisting with management and advising on renewal forecasting.• Working with reps providing them with collateral and preparation for meetings with clients.• Involvement in strategic initiatives related to improving the use of data to show ROI and value to our clients.Additional responsibilities:• Resolving issues, cases and queries daily.• Solving issues over inbound and outbound calls.• Triaging tickets for escalation to engineering.• Identifying selling opportunities for the commercial teams.• Working cross-functionally and multi-tasking as required.• Part of the interview panel for SDR and Customer Success recruitment.• Onboarding new reps.• New hire product training - Provide training sessions on the CarGurus product with all new starters.• Involved in the charitable giving committee helping fundraise for multiple organisations each year.

• Support and motivate the team to achieve their sales targets while at the same time, exceeding my own individual targets.• Assisted in the transition of Outbound SDR’s role to an acquisition and nurturing focus.• Conduct weekly 1/1’s with reps to ensure attainment of monthly goals, feedback and career growth.• Work closely with the SDR Manager providing strategic input to drive the team forward and improve KPI performance.• Interview, hire and train new reps.• Participate in weekly forecast meetings with management team• Present QBR's to senior management.• Consistently met or exceeded all assigned targets and key performance metrics.• Cold calling: Calling clients each month in order to convert them to active users.• Lead development: Creating new leads and nurturing them until they become sellable opportunities.• Prospect and develop low-funnel sales opportunities for Account Executives.• Articulate the CarGurus value proposition to clients.• Use of Salesforce.

• Ranked No.2 out of 35 salespeople in mystery shop carried out across all of Ireland’s 35 Volkswagen dealerships• Upskilled in new technologies and products available in the motor industry, including financial and auxiliary products• Managed customer database to ensure regular contact, retention and aftersales services• Consistently exceeded monthly sales targets for new and used vehicles• Onboarding and training new reps

• Secured new global business for the company by identifying key sales drivers and providing competitive deals• Managed the retention functions, including drafting of weekly pricing and statistical analysis, key industry trends and monitoring changes in overall volume• Manage sales leads and queries from MSC’s global customer database, preparing competitive rates and assessing/analysing customer needs

• Consistently finished as one of the top performing sales reps within the dealer group.• Successfully executed the sales process, capturing each interaction on the CRM system to effectively convert leads • Collaborated with the wider sales team to provide the high quality customer service, bolstering the dealership’s reputation for client satisfaction