Rob Whyte Email & Phone Number

Munich, Bavière, Allemagne

Lille Area, France

On mission for Decathlon : Production Expert - Supply Chain / Dynatrace AdministratorProviding proactive solutions (SQL Back Office), to maintain a short order lifecycle across 14 European countries. Identification and proposition of bug correction and/or evolutions in the code (java), for the client's e-commerce back office tool.Dynatrace - Analysing production incidents and putting in place alerts/graphics to monitor application health.

France

Internal technical support for Worldline throughout France, Germany and India. Analyse, classify and prioritise the incoming support requests. Dealing with level 1-3 issues depending on the subject. High use of Jira, including administration. Compilation and diffusion of the support teams performance indicators for the Directors Committee. Member of the interview panel for offshore recruitment.

Designing, developing and maintaining online solutions using Java/JSP for one of France's major E-commerce sites. Flexibility and reactivity are of most importance in this role due to the nature and reputation of the site. Working on individual and team projects, our main objectives are the optimization of the site and the prompt delivery of requested solutions.

Région De Lille, France

Providing technical support in 14 countries to the web-masters of the Renault Automobile Group for all aspects of their web content. My strong communication skills and clear instructions helped resolve complex issues for the client, for whom English or French was not their native language. I constructed the team's support ticket tool using MS Access and fully automized the generation of statistical reports for the client.

Roubaix, France

Working on a fixed term contract after my student placement, I assisted in the development of Guitar Pro’s first release for Mac using Cocoa/Objective C. I was also actively involved in the translation from French to English.

Niv. Iii Développer Informatique, Développment Java, C++, Php

Modern Musicianship

Activities and Societies: President of the Sutdents' Association

Education record