Rob Arora Email & Phone Number

Sydney, New South Wales, Australia

Empower Large Enterprise customers to transition to the cloud with Unified CXM at Sprinklr. Sharing customer vision to reduce point solutions and integrate a unified platform predominantly to listen, research, engage, and care by having an omnichannel view of the customer through Digital and Social Channels. Building on both strong business value outcomes, PBOs, aligning closely with top-end customers and stakeholders to understand their business objectives and promoting adoption by sharing best practice knowledge. Enabling Generative AI innovative tools to demonstrate productivity and overall business benefits with business value analysis.

Sydney, New South Wales, Australia

As an Oracle CX Cloud specialist, I work closely with both B2B and B2C companies helping them connect their data from disparate silos, to gather connected intelligence so marketers can provide the best customer experience. We provide the best-unified platform to help in making data actionable to target both unknown and high-value audiences in real-time, personalize marketing at scale, and maintain customer visibility beyond initial acquisition.My ultimate focus is helping Marketing and Customer leaders grow customer satisfaction, customer retention, and lifetime customer value - backed by measurable ROI.Oracle is the global leader in marketing cloud solutions, according to Forrester and Gartner Research. We work with mid-sized and large organisations to capture and extract the commercial value of their data. We then leverage these insights to bridge gaps in the conversion path, engage their ideal customers, and grow revenue.

Australia

Providing now National Awards Gold winning services and technology from RPCo.* Working closely with Global brand teams and businesses, providing them access to solutions ranging from supply of communication to consulting and brand strategy.* Equipping corporate clients with tools and resources from RPCo in reaching out to their audience/s effectively and efficiently.* Customer Service and focus on media advertising with CRM systems

Australia

* Account Direction, consulting solutions and developing supply chain/channel relationships through business proposals, presenting these to partner organisations at senior stake management level through contract negotiation, evaluation to closure, and implement new business solutions within that environment. * CRM Onboarding and retention with ongoing negotiations.* Work closely with management and reporting production teams to analyse, engage, acquire and maximise solutions by adding value through consultation with new and existing partners.* Direct activities to create, develop and maintain enterprise business by being proactive about ways to add value to clients brand and their workflow by taking initiative in service delivery models & ongoing development.

Sydney, Australia

* Key Account Manager and responsibility for developing supply chain relationships through business proposals, present these to partner organisations at senior stake management level through contract negotiation, evaluation to closure, and Consultant approach to new business within that environment.* Project Management & Customer Success Implementation: Engage teams to provide agreed deliverable SLA's in any contractual requirement, preparation of tender requirements and contracts towards client needs and ensuring continuous and consistent ease of workflow* Brand Consultant to work in sync with with various large corporate brands providing them access to resources and solutions ranging from supply of print communication/project management to marketing strategy in order to meet their short and long term goals keeping in mind their value chain model/needs.* Planning timeframes for direct marketing campaigns and assisting clients in building, executing, growing and protecting powerful brands with their audience* Provide specialisation in Print Project Management, Litho, Digital print, POS, direct mail and above all, building strong long-term relationship building sustainable solutions with customers.* Analyse, direct and evaluate Acquisition/Retention strategies to ensure appropriate models are engaged and implemented to balance client needs and business resources.

Banksmeadow

Managed a portfolio of both long-term domestic and global clients working closely with them to achieve mutually desired outcomes. Relationship development and management are key factors to succeed and winning new business is just as important as retaining existing business to achieve organic growth year on year. Involved in existing client requirements, working on strategies to develop new business as well as project managing implementation of new clients. As a team, aim to cross sell all services offered to provide and develop a complete solution for our customers, providing the best solution and ensure uniformity and consistency in the project's effective execution. Leading and developing the skills of customer service team is really important to ensure the day to day efforts to exceed customer expectations. - Brand development through print & provide solutions to enhance growth and advertising revenue.- Strategic Consulting, including business plan & sales strategy development.- Advising new businesses on solutions to meet their marketing needs.Success in business is being able to partner with clients so we can communicate to align our thinking towards one common goal which is: To make informed, mutually beneficial stable decisions.

Sydney, Australia

* Manage and develop new business to allocated budgets, maintain and grow a portfolio of blue chip accounts. * Handling day-to-day commercial requirements of clients from advertising agencies, corporates, entertainment and publishing industry.* Working closely with aligned vision teams- possess diversified functional business skills in managing- people, campaigns, above all balance in production and client expectations. * Maintain long-term relationships with clients to ensure ongoing KPI's are met.

Master Of Business Administration (M.B.A.), Marketing & International Business

Bachelors Of Commerce, Commerce, Accounts & Marketing

Diploma In Sales & Marketing, Consumer Behaviour & Marketing Practice