Robb Amos Email & Phone Number

Overland Park, KS

Supports all PC's, tablets and WOW's (Workstations on Wheels) in all buildings.Spearheads after-hour projects such as division wide PC upgrades and change-outs.Administers Active Directory group polices and end-user group maintenance.Manages daily tasks through HEAT ticketing system. Assists all co-workers with all computer needs, issues and.

Supports all PC's, tablets and WOW's (Workstations on Wheels) in all buildings.Spearheads after-hour projects such as division wide PC upgrades and change-outs.Administers Active Directory group polices and end-user group maintenance.Manages daily tasks through HEAT ticketing system. Assists all co-workers with all computer needs, issues and.

Deploys and installs all images and software on all corporate computers via Altiris.Coordinates the building of all end-user PC's and their delivery nationally. Repairs all break-fix issues with all printers, plotters and copiers.Remotely fixes computers, resets passwords, and supports multiple CAD platforms.

Manages all jobs and job streams using Tivoli software within Citrix environment.Updates master corporate IT log with information surrounding job and job streams. Remotely supports all field employees and their computers, networks and servers.Resets passwords and unlocks user accounts for all DOE regulated employees.

Monitors and repairs all issues on Windows 2003 and LINUX/UNIX servers.Supports and repairs all hardware break/fix tickets on Windows 2003 servers.Updates and patches all Windows and LINUX servers via Citrix.Deploys all updates, roll-outs and definitions on all web servers.

Distributes all upgraded computers to end users globally.Builds and deploys images on all B&V computers.Installs and supports over 2000 software suites. Follows up with end user to configure MS Outlook with MS Exchange.

Responsible for day to day operations of four stores located throughout Oahu. Maintains all computer/Windows network, scanning and copy systems. Creates and maintained profit/loss reports for all four locations.

Maintains LAN/WAN and all end user computer functionality.NT and Windows 2000 administration and XP migration and account management.Supports all corporate software, including the building and maintaining of images. Configures and supports Microsoft Outlook user accounts with Microsoft Exchange.Various administrative duties and customer relations as.

Devises, creates and tests field tax office images.Coordinates and implements image deployment for the field.