Rob Robinson Email & Phone Number

Portland, Or, Us

• Collaborate with regional enterprise sales teams to drive the sales cycle from a technical perspective, identifying requirements and aligning them with Lakeside Software solutions. • Lead product demonstrations and Proof of Concepts (POCs) for customers and prospects, effectively showcasing Lakeside’s market differentiators. • Conduct strategic, high-level demonstrations for C-level executives, translating complex technical features into business value. • Develop and execute Joint Execution Plans (JEPs) with prospects, establishing success criteria and ensuring a smooth transition to Customer Success post-purchase. • Accelerate the sales cycle by positioning technical solutions to meet customer needs and overcoming technical challenges throughout the engagement.

•Work closely with Account Executives covering the western US and Australia• Provide in-depth demos for customers, leveraging my experience in IT to help aid productimplementation and design• Provided customers with assisted installations to ensure a successful deployment or pilot

Portland, Oregon Area

Providing managed Information Technology services to small and medium sized businesses.• Create and maintain processes to ensure SLAs are met• Develop and maintain partnerships with vendors• Apply and maintain standardized software, hardware and services across our client base• Work with customers to ensure they understand services rendered• Consult with clients on various IT projects

Battle Ground, Wa

• Maintain & manage all servers on the network Linux and Windows 2003 & 2008R2• Maintain & manage all virtual hosts• Maintain & manage all switches, routers, firewalls and wireless access points• Maintain & manage all Virtual Desktop Infrastructure(VDI)• Maintain & manage custom Linux Apache MySQL PHP applications• Create & maintain miscellaneous Perl scripts• Plan & manage maintenance windows(hardware and software)• Prepare and plan Disaster Recovery strategies• Remediate end user help desk tickets• Propose implementation of the use of technology to senior managementServer Virtualization• Planned and deployed server virtualization throughout the organization using VMwaretechnologies which gave IT staff more flexibility and stability. This implementation, successfullyreduced downtime and maintenance windows in the server environment. In addition it reducedthe corporate spending per server by approximately $7,000.Virtual Desktop Infrastructure• Planned and deployed desktop virtualization, successfully allowing employees access tocompany resources from any device and any location. By utilizing VMware Horizon View andUnidesk’s OS and application layering technology the company realized reduced desktopdeployment times and reduced storage requirements.Custom Solutions• Successfully designed, implemented and maintained a custom LAMP server system that enabledemployees to control HID Prox Card controlled doors and gate based on permissions andprovided the company with a complete audit history.• Successfully developed and maintained a custom LAMP server that polled and reported ontransactional data from a Gasboy Islander II fuel system and provided the company with adetailed report for fuel transactions.

• Created Perl scripts that maintained Computer Science Student Logons to department Linuxservers• Maintained AIX and Solaris boxes for Programming professors• Remediate student help desk tickets

My first full time job after getting out of the Marine Corps.

0311 Infantry Rifleman1st F.A.S.T Company3rd LAR Bn• Honorable Discharge• Good Conduct Medal• F.A.S.T Co. 5th Plt. (Fleet Anti-Terrorism Security Team)• SINCGARS Course (Single Channel Ground & Airborne Radio System)• I attended Designated Marksman School in Dam Neck Virgina which trains Marines to collectintelligence in hostage type scenarios which is then used to engage targets on command