Robbie Torres Email & Phone Number

Oakland, Ca, Us

Sonoma County, California, United States

Directed operations for over 30 e-commerce websites, ensuring smooth order provisioning, fulfillment, and sales quality. Led a team of developers and external vendors to drive sales growth through automation and digital enhancements. Oversaw lifecycle product management, including mobile responsiveness and site redesigns, boosting mobile conversions and reducing expenses.• Increased order processing revenue by up to 300% through strategic enhancements in user experience functionality and… Show more Directed operations for over 30 e-commerce websites, ensuring smooth order provisioning, fulfillment, and sales quality. Led a team of developers and external vendors to drive sales growth through automation and digital enhancements. Oversaw lifecycle product management, including mobile responsiveness and site redesigns, boosting mobile conversions and reducing expenses.• Increased order processing revenue by up to 300% through strategic enhancements in user experience functionality and flow. Show less

Managed day-to-day online sales operations and user experience across multiple e-commerce sites. Spearheaded the transition to mobile-responsive design, significantly improving conversion rates. Collaborated with marketing and customer service teams to enhance digital channel performance and user satisfaction.• Optimized front-end code and assets across 30+ e-commerce websites, reducing average page download times by up to 80%.• Enhanced and managed the site, achieving over 100% annual… Show more Managed day-to-day online sales operations and user experience across multiple e-commerce sites. Spearheaded the transition to mobile-responsive design, significantly improving conversion rates. Collaborated with marketing and customer service teams to enhance digital channel performance and user satisfaction.• Optimized front-end code and assets across 30+ e-commerce websites, reducing average page download times by up to 80%.• Enhanced and managed the site, achieving over 100% annual revenue growth for five consecutive years. Show less

Santa Rosa, Ca

Led content strategy for e-commerce websites, focusing on email and search engine traffic engagement and marketing program execution. Worked closely with brand stakeholders to ensure cohesion between marketing campaigns and user experience. Drove content initiatives that improved customer acquisition and digital channel growth.• Designed a custom e-commerce platform that enabled seamless sales for over 20 brands during targeted sale periods.

Greater Los Angeles Area

Managed comprehensive content operations for digital film library, overseeing uploading, cataloging, and synopsis addition of over 700 films. Collaborated closely with technology partners, including Legend Films, to streamline delivery and integration of digital content. Analyzed website traffic data to identify trends and recommend improvements, enhancing user experience and site performance. Assisted CTO in documenting site updates, redesigns, and creation of standard operating procedures… Show more Managed comprehensive content operations for digital film library, overseeing uploading, cataloging, and synopsis addition of over 700 films. Collaborated closely with technology partners, including Legend Films, to streamline delivery and integration of digital content. Analyzed website traffic data to identify trends and recommend improvements, enhancing user experience and site performance. Assisted CTO in documenting site updates, redesigns, and creation of standard operating procedures, ensuring consistency and efficiency in technical processes. Engaged with customers directly to address concerns, gather feedback, and inform product development, thereby elevating customer satisfaction and service quality.• Successfully managed and attributed assets for a vast digital film library, ensuring accurate and comprehensive content availability.• Streamlined partner collaboration, optimizing the delivery process and reducing turnaround times for film availability. Show less