Reduced administration costs by 30% through negotiation with vendors to ensure the continuation and enhancements of services.Coached a team of 20+ individuals, implemented a positive work space to promote respect and team building amongst all team members across all departments.Developed team member growth both on a professional and personal level through weekly meetings with all members of the staff.Managed labor budget by delegating tasks amongst the staff in a manner that matched the skill set of the individual, allowing the team to work to their full potential as an efficient cohesive unit.Created and implemented a plan to maintain customer relations for new and returning guests.

Acted as liaison between corporate and staff, implemented marketing strategies in an effective manner by setting individual goals and tracking progress.Boosted restaurant popularity and sales by incorporating social media platforms in order to promote special offers. In charge of scheduling, inputting weekly, quarterly and annual reports for the branch location Maintained a positive relationship between guests, vendors and team members by providing exceptional service and collaboration, which was noted in feedback provided by patrons, peers and partners.

Aided with overall operations of North Shore Ice Arena.Coordinated youth and adult hockey leagues, working alongside general manager to appropriately staff the arena.Made sure that the arena was up to company standard by routinely scheduling maintenance.

Helped individuals achieve a more secure future by working to understand their situation, and looking to build a relationship that will serve their needs over time.