Founded and operate a small business web marketing company. We build web sites (on WordPress) for small companies, non-profits, musicians, and entrepreneurs. We also assist with SEO, social media, and web presence remodeling.

To envision, develop, and execute engaging experiences online, in the mobile space, and in live events.- redesigned and commissioned new web interface.- trained 50+ person staff to edit and manage content on new web presence.- managed ongoing innovation and enhancements to web presence, including upcoming ecommerce site.- designed and built 10+ micro-sites for special projects.- managed analytics for multiple web properties.- initiated and launched Facebook, Twitter, online video, and podcast presence.- designed, built, and implemented live on-line video streaming campus.- managed and oversaw the final design and installation of $.5 million video IMAG system.- trained staff and volunteer teams to operate full video production for live events, web, and overflow video venues.- designed system for capture and synced playback of multiple video streams for video campus.- improved efficiency of video production team via additional technology- designed scalable system to eliminate counter-based check-in system for childcare check-in. system allowed iPads to run a Windows based check-in software and print wirelessly.- trained staff and volunteers on use and upkeep of system.- designed, installed, and managed system to allow childcare check-in to happen via SMS.- trained volunteer team to mange system- designed and selected system for iPad based POS for cafe and bookstore.- managed and directed production efforts. oversaw interactions of band, audio, lighting, stage design, and video production.- managed and moderated all SMS and QR usage during services.

Trained, managed, and lead teams of Macintosh technicians at 3 main locations. Handled all escalations of in-store customer service issues. Functioned as lead repair tech and mentor.- 'final stop' in store for all customer concerns.- maintained top 10% position for technical teams in customer satisfaction.- assisted market stores in team development and procedural improvements.- pioneered and field tested new repair procedural methods to reduce repair times.- interfaced on regular basis with in-store management, market and regional management, as well as customers.

Job foreman on crews of 2-10 people. Heavy manual construction labor at private residences. Customer care and service responsibilities in addition to job management.