Formerly the key developer for the Time and Attendance module of the Optimum Solutions HRIS product.Developed and maintained custom retirement plan export files to ensure high customer satisfactionCollaborated on maintenance of Optimum HRIS throughout its lifecycle, utilizing SVN repository for version controlIncreased customer retention by delivering a high-quality product which led to customer loyalty and preference for UKG productsProvided technical support via JIRA ticketing system to quickly and effectively solve complex issuesPerformed comprehensive QA testing on personal code in addition to collaborating with QA team to ensure a quality, reliable productAdapted quickly to Optimum Solution’s acquisition, contributing to a smooth transition and integration into UKG’s operations

Led the development and maintenance of the Time and Attendance module in Optimum HRIS (Human Resource Information System) software utilized by 750 customersRe-engineered timecard system to support 24-hour timecards, enabling sales expansion into new markets such as hospitalsEnhanced product customization by implementing new policies in time and attendance to allow for greater flexibility for clientsCollaborated directly with customers to provide tailored solutions and implement approved feature requestsDeveloped, tested, and delivered custom retirement plan export files to meet specific customer needsQuickly diagnosed and resolved critical issues to prevent disruptions in payroll processing for clientsPlayed critical role in product feature decisions by providing insights into time and attendance offerings of productDeveloped and maintained a cloud-based HRIS utilizing C# with ASP.NET MVC, as well as a Windows-based application HRIS utilizing VB.NETPartnered with support staff to promptly address and resolve customer issues or feature requestsEmployed agile methodologies and participated in weekly Scrum meetings to ensure open communication and coordination within the team

Redesigned a lesson library by enhancing usability and navigation to provide a better user experienceConducted QA testing to maintain high standards and ensure quality productMaintained code via a centralized repository to ensure consistencyWorked directly with senior engineers to learn best practices in coding techniques