-Led and contributed to long and short form research within the Data and Surveys Team to produce proprietary research content leveraged and cited by Bloomberg and their users. -Independently created and maintained dashboards using internal and external data including web scraping data from publicly available sources. -Conducted statistical analysis including complex sampling, regressions, correlations and descriptive statistics.

-Implemented and responsible for survey operations, including complex sampling, questionnaire design and data quality measures.-Coordinated with Senior Researchers and Product Managers a new multi-mode NPS survey, product awareness tracking and companywide trust study.-Used a variety of statistical programs including R and Qualtrics to create post survey adjustments and build statistical models.-Partnered with cross functional partners to understand value add for member benefit offering and retention programming through primary qualitative and quantitive studies. -Conducted behavioral research on investing and credit card data to understand members financial goals and spendings.-Led survey research on non-users and SoFi members to understand Economic sentiment & financial well being, home purchase sentiment and student loan repayment plans.

-Collaborated with the National Science Foundation, focusing on adaptive survey design and Bayesian methods, including building models to predict future values of new and previous respondent cases. -Cohosted Participatory design workshops to engage potential respondents in co-designing a potential data collection app to improve modularized surveys. -Completed literature reviews and related data projects to improve survey response rates.

-Manage qualitative and/or quantitative research projects end to end: develop recruitment screeners and discussion guides, conduct member and/or prospect interviews, analyze, synthesize, and present results -Research projects focused on Invest activation including Crypto Currency rollout and automated investing-Implement surveys and responsible for survey operations support, production reporting and data quality. Including programming of survey, sample and questionnaire design -Use a variety of statistical programs including R and Qualtrics to create post survey adjustments and build statistical models

-Wrote over 65 breaking and in depth content pieces on economic and financial news with over 75k page views. -Researched original story ideas including interviews with industry leaders in Academia and Business and necessary content research -Writing was shared across other financial sites including Robinhood, Yahoo Finance and StockTwits

-Perform economic and econometric analyses under the guidance of various economic faculty members-Developing new economic indicators specific to central cities, and applicable to the City of Detroit measured over time using data sources including QCEW/LEHD earnings data, BLS and Census Data. -Participate in collaborative efforts with research team members from The University of Michigan and Michigan State University including refining current economic indicators at the county and state level

-Conducting research and due diligence with regional workforce and educational data to narrow the QLCF Education and Employment team's strategic focus, enabling greater social and economic impact and access to those in Detroit -Utilize data and research to identify market trends, identify systematic gaps and barriers and hypothesize citywide infrastructure connecting education, industry and wraparound services

-Innovated & tested a new measure to identify what is considered quality market activity within the Watch Vertical. -Analyze StockX data including tracking value of market goods, 30-90 days out from release date on marketplace (Predictive analytics and value line)-Providing Economic Analysis towards business questions through execution of original research including understanding economics of bidding behavior and the luxury resale market

-Assisted with survey design to measure effectiveness of community engagement programs-Designed and executed various surveys to support various business decisions-Analyzed IT Skill Gaps in Detroit using various economic (BLS/FED/EMSI) sources and overlaying to data collected from self reported IT skills from Job Applicants -Studied turnover rates including voluntary vs. involuntary separations across various industries using BLS data sources

-Create, implement and manage the intern experience survey for the hundreds of interns QL hosts throughout the year. Revamp of the intern survey led to a 15% increase in response rate compared to previous years.-Assist with sample and population targeting (Including creation of screeners)-Assisting with tracking panel/time-series type surveys including coding of free responses-Worked with multiple companies within the QL Family of Companies to support their business research needs including measuring business initiatives with both internal and external stakeholders including Bedrock, Amrock and In-House Realty.-Supported with in person focus groups including recruiting and moderating